It looks like you're new here. Sign in or register to get started.
Sign In with Ingress Sign In with Pokémon GO
Part of the quiz should be about trail markers! At least one third would already fail there...
@NianticTintino now look what you've done here.
Trying to learn after Russian Wayfarer challenge, you decided to turn this Brazil challenge to be 'local' so you should expect only local players who set their home location in Brazil and others who set their bonus location in Brazil can participate in this event. This results in another problem however, you can see some foreign players wish to forfeit their rewards in order to reset their home location (partly their fault to not read the whole announcement, imo).
For the next Wayfarer challenge, can you at least do this:
1. While the challenge is open for everyone, try to open pre-registration for anyone in the world who would like to join the challenge; this will help the team to track every users who registered to the challenge and of course eligible for rewards (so no more false claims from users); and
2. Now that you have a list of registered users, add a second bonus location to be set only during challenge for every users participating for the challenge; this should be obvious, the bonus location can only be obtained during the challenge and must be set on the target country, and will be removed after the challenge so there should be no more people requesting to reset their home/bonus location.
I think it should be doable in the website, so why not try it?
So, any time you get a rejection reason, ignore the description the e-mail gives and read it as the reviewer reads it: “Low quality photo” is the rejection reason, not “dark” or “taken from a car.” So some number of reviewers (might only be one) thought your picture was not good enough. In my opinion this photo is adequate, but in my experience reviewers tend to prefer images straight on and square, not at the angle you presented here.
”Does not meet criteria” is exactly that: you have not told the reviewers why this location is worth approving, and businesses tend to need explanation, especially when you use an upgrade and your reviewer pool is mostly outside your area. Great place to socialize, great place to explore, great place to exercise, culturally relevant, visually unique… you need to convince a stranger from out of town that this bakery meets one or more of these categories, because tinted windows in a str1p mall don’t make that case for you.
Your description in all honesty has had zero effort put into it. The “does not meet criteria” is the hurdle for almost any business and when you put no effort into it expect nothing in return for the result
Some time ago I took part in very similar discussion on this forum, but it was a thread created by submitter of very specific soccer fields: he nominated all soccer fields from one area and some of them were marked as duplicate, and he didn't understand why.
There were 13 soccer fields in one place, about 4 of them were movable because two smaller soccer fields became one big soccer field sometimes. No fence or any bigger space between them, and telling them apart was possible only after seeing number on goal (OP made photospheres for each field to show it).
I also wrote in that older thread that this many sports fields should be treated more like a group, and shouldn't all of them become POI in game, but my opinion was in the minority. In this new thread I see more people that agree with my opinion from that earlier time. But still many people might disagree, and treat each sport field as separate POI. Each person has different opinion, so it's really depends on each reviewer.
If anyone wanted to see old thread, here it is: https://community.wayfarer.nianticlabs.com/discussion/20007/why-would-sports-fields-in-a-sports-complex-be-rejected#latest
Maybe it also will help in this discussion.
It got accepted after submitting again.
I don’t think you owe anyone an apology. You were reviewing based on current clarifications from Niantic, those clarifications have now changed.
Judging by the short amount of text in description and supporting info. You gave almost no effort to try and prove why this meets criteria. This kind of effort works for playgrounds/churches. It does not work for restaurants
If you don't eat there and no nothing about it, how can you be sure it meets any of the criteria. Restaurants are hard to get approved, we need to see lots of infomation why it should be accepted - has it won awards etc. Don't expect a random restaruant nomination made on your way to work, with no ddetails, to be accepted.
@NianticDanbocat, thank you for your thoughtful response. I think you know this, but I want to be very clear that I am attempting to provide constructive criticism to the company, and everything I'm saying is done with that spirit. There's a lot of "U SUXXXX!!1!" discussion on forums and I don't find that type of dialog interesting or useful.
We do have these practices in place, and have solutions designed looking at the large systematic problems. We've done the research and design. But at the end of the day, you need humans to execute on solutions, right? Since you are aware of startup culture, I'm sure you can appreciate that we are doing our best with the resources that we have.
Here is what I see from the outside: Players report the same set of problems over and over, for years. Niantic responds to each one by mopping up the details of that particular report, sometimes incompletely. It happens again. Niantic mops again. The underlying problem never seems to be solved, since there is a never-ending stream of similar reports. If I sincerely believed that the company was doing the best with the resources that they have I wouldn't have posted the message that I did. I believe Niantic can do better.
You are correct that it takes humans to execute solutions. However, it also takes humans to operate mops. Niantic no longer qualifies as a startup, though it certainly seems to have retained at least some of it's startup culture-- the last paragraph of my message addressed exactly that. Some years ago I participated in a small brainstorming meeting with Niantic employees about a different set of user-impacting issues that the company was facing. (I'm being deliberately vague.) My takeaway from that meeting was that Niantic was only interested in technology-based systemic solutions, and that they would reject anything that required them to invest manpower in manual cleanup work. This seemed smart to me-- technical solutions scale efficiently with growth while labor-based ones have a fairly linear growth curve. Again, looking from the outside, it seems that Niantic has reversed course and they are willing to throw a lot of money at people with mops. I'm quite aware that there is anti-abuse technology in place that users never see and probably a lot of stuff is caught by those mechanisms. My argument is that the balance needs to shift more to technical solutions, and that this would probably increase Niantic's profits over the long run. It would also improve the customer experience.
Some years ago I worked at a startup (my only single-digit employee number) whose product ended up being wildly popular among my friends-- it was exhilarating to see the thing I helped build become so central to people's lives. Over time I watched the company make numerous decisions that were... not customer-friendly. When I left the company I felt like a huge burden had been lifted from my shoulders, and I thought about whether I would ever be willing to pay the emotional cost for a job like that again. I would, but only for $X above my previous year's income. I set the price high enough that I doubt any company would be willing to pay it. While I love Niantic's products and the commute to Niantic HQ would be a short walk followed by a lovely ferry ride across the bay I'm quite certain that Niantic can't afford me. Having said that, I'm always happy to brainstorm with you or anyone else if you're in the bay area, and my price for chatting over coffee is far more affordable-- one beverage from Blue Bottle. It'll be a froufrou one, though, 'cause I'm not cheap. (-: