Welcome to the Bug Reporting page! Please refer to these tips when submitting new bug reports:
1. Browse the known issues section or check if another user previously posted about a similar issue.
2. Upvoting posts help us understand how many players are experiencing the bug.
3. Refer to the Best Practices to learn how to write a bug report.
4. File each issue separately if you’ve encountered multiple issues.

Report a Bug

48

Up

Best Practices: Know before reporting

Announcement Closed NianticCasey-ING 3.7K views 0 comments 48 points Started by NianticCasey-ING March 2020
187

Reviewer rating dropped for no good reason

Working as Intended Pangarban-ING Niantic 23.9K views 710 comments 187 points Most recent by DeivyTapia-PGO December 2020
115

Up

Approved Portals not showing on Map/no key in inventory

Investigating kamikatze07-ING Niantic 8.6K views 312 comments 115 points Most recent by reedekolmteist-ING January 3
111

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Photo Bug - Accepted but not in the Game?

Investigating WayfarerMSE-PGO Niantic 8K views 262 comments 111 points Most recent by jokeinsurance-PGO October 2022
101

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Site jumps to location accuracy immediately

Investigating kamikatze07-ING Niantic 1.4K views 56 comments 101 points Most recent by Johnsonsine-ING February 17
81

No Ingress portal sync since Monday

xarxar-ING Niantic 4.7K views 135 comments 81 points Most recent by Agent739107-ING March 2022
69

No PoGo POI sync 1/15

WhoMe0-PGO Niantic 9.5K views 213 comments 69 points Most recent by Hikaru588-ING February 2021
67

Up

New wayspots are not showing up in Wizards Unite since the end of April

Investigating Cosk62-ING Niantic 2.5K views 104 comments 67 points Most recent by Cosk62-ING December 2021
50

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Wayfarer effectively dead due to mass & random invalid rejection reasons

New Closed bruegae-PGO Niantic 3.6K views 134 comments 50 points Most recent by NianticGiffard March 2022
46

No nominations to review at this time for the past 12 hours

asdfjkll-ING Niantic 9.1K views 981 comments 46 points Most recent by MargariteDVille-ING October 2022
44

Up

Edits are not synching anymore to Pokemon Go

Investigating Luca5115-PGO Niantic 2K views 64 comments 44 points Most recent by PonasBynas-ING January 2022
44

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Well done! Come back soon when there's more to explore! = 4 day cooldown v2

Investigating SilverPT-PGO Niantic 2.2K views 88 comments 44 points Most recent by tp235-ING February 2022
44

Up

Improving the location of a Gym rewards the player with LOSING THE GYM

Working on a Fix AndyXYZ123-PGO Niantic 6.1K views 174 comments 44 points Most recent by andreh9219-PGO December 2020
40

Up

Overprotective, Non-Inclusive Profanity Filter

Working on a Fix Stultusz-ING Niantic 1.3K views 79 comments 40 points Most recent by HaramDingo-ING November 2021
39

Up

Accepted Wayspots Not Showing In Ingress or Pokemon Go Days After Approval

New Whoab0t-PGO 1.2K views 39 comments 39 points Most recent by reedekolmteist-ING September 2022
36

Up

Incorrectly seeing Cupid's Span on my featured wayspots page

Investigating HankWolfman-PGO Niantic 542 views 35 comments 36 points Most recent by Latzstar-PGO February 2022
34

Up

Missing Supporting info

Investigating Roli112-PGO Niantic 866 views 37 comments 34 points Most recent by NianticCasey-ING May 2021
33

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Valid Nominations with/without Upgrades get permanently rejected

New Hitchhiker79-PGO 1.4K views 54 comments 33 points Most recent by Hitchhiker79-PGO March 2022
33

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Rejection Mails are not containing any rejection reasons

Investigating LukeAllStars-ING Niantic 2.6K views 96 comments 33 points Most recent by herger1981-PGO November 2021
31

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Problems with quality of new accepted POIs in (southern and eastern) Finland during past weeks

Investigating JItkonen-ING 876 views 19 comments 31 points Most recent by Kingsta88-PGO June 2021
30

Can't end review session by returning to home acreen

Working as Intended AgentX1976-ING Niantic 901 views 63 comments 30 points Most recent by HaramDingo-ING January 2021
29

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Nominations are immediately being taken into "In Voting (Niantic)"

Active 0X00FF00-ING Niantic 1.2K views 25 comments 29 points Most recent by NvlblNm-PGO September 2022
29

Accepted nominations not added in game, no email received

Known Issue KaelButcher-PGO 1.1K views 59 comments 29 points Most recent by Sguazzo7-PGO June 2021
28

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Upgraded nominations are stuck in queue

Active moex55-PGO Niantic 1.9K views 65 comments 28 points Most recent by smantz0rZ-PGO May 31
28

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No sync in HPWU (Again!)

Investigating Roli112-PGO Niantic 1.6K views 60 comments 28 points Most recent by Xylophelia-PGO November 2020
27

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Approved 2020 Nomination Back Into Voting

New KwyjiboHan-PGO 413 views 9 comments 27 points Most recent by angMbowd-ING May 2021
26

Up

Portal Discovered count not getting incremented after Wayspots are accepted.

New iHellrai5er-PGO Niantic 459 views 28 comments 26 points Most recent by NianticTintino-ING January 2022
26

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Unable to See Google Street View on Wayfarer Nominations Pages

New AScarletSabre-PGO Niantic 310 views 20 comments 26 points Most recent by NianticTintino-ING February 2022
26

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Approved nominations not showing up on the map

Investigating AisforAndis-ING 1.5K views 58 comments 26 points Most recent by Roli112-PGO July 2021
26

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While starting review it's getting stucked on niantic logo

New Prideofvalor1-PGO 262 views 14 comments 26 points Most recent by Shinybaby106-PGO March 2021
26

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No email confirmation for new nominations, accepted, rejected, or edits

New Zadro00-PGO Niantic 3.1K views 291 comments 26 points Most recent by SayAm3n-PGO April 2022