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1. Browse the known issues section or check if another user previously posted about a similar issue.
2. Upvoting posts help us understand how many players are experiencing the bug.
3. Refer to the Best Practices to learn how to write a bug report.
4. File each issue separately if you’ve encountered multiple issues.
Rewards Neglected on Poland Wayfarer Promotion
PopTartARama-PGO
Posts: 2 ✭✭
in Report a Bug
I participated in the Poland Wayfarer initiative and set my 2nd location there and spent a good amount of time voting in that time period. I got emails about the promotion and reward tiers but they never sent me my free upgrade. I understand another email should come around Dec 17 with the other rewards. I spoke to Pokemon Go customer support and 3 different representatives basically didn't look into it at all. 1 said I already had an upgrade, yes, which I earned. I gave you guys hours and not one representative can take a second and send me my upgrade.
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Hey there,
Sorry to hear that you had this experience. Can you confirm that PopTartARama is the account that you used to review Wayspots and that you did indeed review nominations in Poland?
Thanks!@PopTartARama-PGO
Yes I can confirm that. Pokemon Go customer service said only one of my Poland reviews resolved during the promotion and denied, and therefore I'm excluded from rewards, then they closed and deleted my replies appealing. I'm stuck in Poland for a year, and I did everything asked for the Poland incentive. Please see below @NianticCasey-ING thank you. My response was wiped.