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1. Browse the known issues section or check if another user previously posted about a similar issue.
2. Upvoting posts help us understand how many players are experiencing the bug.
3. Refer to the Best Practices to learn how to write a bug report.
4. File each issue separately if you’ve encountered multiple issues.
Nomination is not upgrading
RN4HGW-ING
Posts: 11 ✭✭
in Report a Bug
Hello. I have an very old nomination that hangs in status "upgrade next" and does not upgrading for a lot of time. Please fix it.
Nomination: Holy Trinity Church
Comments
Still in "upgrade next" status
Yes I was also facing same issue and I earned another upgrade to make it upgraded and it worked but the upgraded nomination is still in queue after near 1 day now.
I tried withdrawing that and submit it again but still the existing upgrades aren't applied to it neither a manual option to apply upgrade is showing just an upgrade next button is visible which if I do then it would get again stucked with just upgrade next untill I get another upgrade even after that upgrade it might get stucked in queue like yesterday, please help us niantic. Thanks in advance.
Update on situation
Thank you niantic the existing upgrade automatically got applied now and hopefully it gets into voting normally and not get stucked in queue like yesterday.
Now it's stucked in queue for more than a day in upgrade.
@RN4HGW-ING have a look on https://community.wayfarer.nianticlabs.com/discussion/7/known-issue-delays-in-upgrades this known issue thread, this might help you I think and I was also going through this.
But nomination is not upgrading! It stucked in UPGRADE NEXT state for a long time. And i can't use upgrades since, despite the fact that they are exist in my profile. So you link is not the answer for this case, it describes situations where upgrades work as expected and the nominations are in UPGRADED state, not UPGRADE NEXT.
Have you earned an additional upgrade since this happened? I think that worked for other people to get it unstuck (i know not ideal "fix" but an option to try)
Yes getting another upgrade would make it upgraded I also did it before withdrawing as it was stucked in queue after being upgraded.
Yes, it doesn't helps
New upgrades do not affect the "UPGRADE NEXT" status of the nomination
Ok, then you maybe getting a different issue.
Update on situation, I got it in voting after upgrade from queue after 2 around days the explanation given by niantic in the post was very well and self explanatory.
The nomination is already "IN VOTING", but not upgraded. It is still in "UPGRADE NEXT" status. So I can't apply any new upgrades now.
Yes your situation is different as waiting for automatic upgrade application is not working out only niantic can help you out. Hopefully it gets resolved for you.
Update: suddenly I found the key from that portal nomination in my inventory. But without any mail message that it is was accepted (another nominations were added with notification mails today). And more important: the accepted nomination still exists in wayfarer nominations with "upgrade next" status stucked :)
And another update: nomination status is updated and is "ACCEPTED", but it is still in "UPGRADE NEXT" status :) And I still can't use my upgrades for another nominations.
Now all fixed. Thanks to those, who worked with this ticket/bug.
Congratulations buddy 😊 for upgrade next stucked bug you can write here a separate thread or mail to niantic support for removing this upgrade next from this one.
I did it (wrote to Niantic support), so everything is ok now and upgrades are working again :)
My nomination remains IN QUEUE for a year even though I specified it as the “next upgrade”.
I think this is a bug.
The next upgrade nomination cannot be withdrawn because the next upgrade is not applied correctly.
What's more, even if you get a new upgrade right, you can't apply the next upgrade to other nominations.
This is definitely a bug.
Please check and fix it.
Nice and thanks.
I'm having this issue as well. I received my 10 upgrades from the Russia Challenge last night. I have 10 nominations in queue/voting. Given that upgrades are normally automatically applied at random, and my number of upgrades matches my number of nominations, I had expected them all to apply automatically.
I woke up this morning and found that two upgrades have been applied, but the rest have not. I selected one nomination to upgrade next and nothing has happened since then.
same I have more than 10 subs in though and I did the upgrade next as they didn't get applied automatically and its been about 4 hours and it still hasn't changed to upgraded.
I also have the problem that the Wayfarer Challenge upgrades did not apply but stacked.
I checked between 8:00 and 9:00 a.m. local time. now it is 2:30 p.m. and still nothing has changed.
Hopefully the Upgrades will apply at some point.
I don’t think upgrades from the Russia challenge should be reported in the bug thread. People complained last challenge that the upgrades all applied automatically so Niantic is listening to us and having them apply slowly. It seems one upgrade is applying every few hours to give us time to set “Upgrade Next”
Yeah, this worked now after some time. Would have been great if Niantic had communicated this and stated what the time would be.
But i'm happy with how they did it.
I just got the same issue today it gave me two upgrades. None are moving out of "In Queue". I hit 100% today and it gave me an upgrade during the week and one today. I don't know what is going on.
A lot of people have received upgrades from the Russia Wayfarer challenge so upgraded nominations may move a bit slower than usual for a bit as the upgraded queue is larger than normal at the moment.
This is working as intended for a couple of reasons
1. Most people prefer them to apply slowly so they can control "upgrade next"
2. 10x everyone who participated is A LOT of upgrades to apply at once that would surely bring Wayfarer to a screeching halt.