Help me understand why my submission was rejected
Recently I upgraded the submission for a cafe near me, Aroma Corner
https://goo.gl/maps/UF8FKcZqitw8ZFV46
It got rejected for lack of pedestrian access.
"The real-world location of the nomination could not be confirmed to have an acceptable pedestrian pathway leading up to it, Nomination does not meet acceptance criteria."
Both the main roads have sidewalks, you can see the covered walkway in front of all the storefronts here on Google Streetview and there're marked crossings from those sidewalks to the walkway in front of the stores. What am I missing? Do I just need to point out that there are sidewalks and crossings leading up to the front of this location? How can I phrase the supplemental information in the best light?
Thanks
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Most likely the majority of your rejections came under the "Nomination does not meet acceptance criteria" category. For all we know it may have just been one reviewer who clicked "no pedestrian access."
You need to show us screenshots of your entire submission, with both photos, title, description, and supporting info. My guess, though, is that you simply did not convince enough reviewers this was anything beyond an average restaurant.
Without seeing your previoius nomination, we really cannot make any recommendations on how to improve it. Just note that cafes, coffee shops, and restaurants are some of the hardest nominations to successfully make it through Wayfarer. You still have a large number of reviewers who still view that all businesses are ineligible. And it also doesn't help that the overwhelming majority of those nominations are extremely lackluster at best—in the "I'm nominating this just to get an extra Pokestop" vain and not "I'm nominating this because its a cool place". It's very rare to see even a decent nomination, much less a good one.
I replied to this with screenshots but I guess as it has screenshots it needs screening first, so that should turn up at some point.
Also, it seems weird that those are hard to get through, popular local restaurants and coffee shops are explicitly mentioned in the eligibility criteria.
The keywords there are "popular" and "favorite". That doesn't mean that that all local restaurants and coffee shops are eligible. And reviewers will judge if a restaurant or coffee shop is "popular" or a "favorite" based on the quality of the nomination's description and supporting statement. If the description is basic, then that is a very good indication that the restaurant or coffee shop is neither popular nor a favorite among locals.
Flatmatt: Reread your comment, didn't even realise those were two separate reasons since it was only separated by a comma.
Anyway, talked it over with my wife, think I'll try this again with the mural inside and a bit more information backing it up
That was the only thing the email Niantic sent me about it mentioned, if there were other reasons it would be great if Niantic could tell me so I could improve that -_-
But here's what I submitted
That description and supporting statement are very basic and just screams, "I'm only submitting this just to get another Pokestop."
Like TheFarix-PGO wrote, you didn't write anything that would make reviewers believe it's popular place.
Add some more information in description and support text, for example:
In description: Write some more about this place: What is the most popular thing people buy here (there must be one type of boba tea or some cake that is really popular here etc.), how longs it's here, did cafe host any events you can take part in etc. Some nice information about it. There is nice website of this place, you can read them history from it and write something basing on it for your description (but don't copy text from they site, write using your own words or your nomination might be rejected for copying text).
In support text: Write why it's a popular place: did many people visit it, if it's a place worth visiting for tourist you can mention why, if cafe have high rating on trip advisor, mention it etc. It looks like there are 2 cafes like that in your city, if one is a POI, people might think it's a chain and not accept it basing on that (I read the website, and I see it's not a chain, it's local cafe, towners have 2 cafes in one town and no more cafes like that). But I think second cafe might not be any issue at all here, I just wanted to mention it just in case ;)
I would try renominating cafe again before nominating mural (I explained why I think that in text below), but improve your text in nomination, and maybe make support photo in a way that it will show name of cafe with pavement (you can just make photo a bit further away that main photo, so more area near cafe will be seen). It should help with weird rejection for no pedestrian acces. I think this nomination has a chance of being accepted, it looks like a good place :)
And if you want, you can nominate mural inside, but it might be even harder to get accepted as it's inside building. There are 3 photospheres of your cafe that show inside of it, and your mural isn't visible in them, so you might need to do photosphere inside cafe to make reviewers believe mural is inside (and I know it might not be possible to make photosphere inside if cafe owners won't angree for it - it's not something you can do discreetly like sometimes when you're outside, anyone will see you're making photos inside).
Without photosphere, you would need to make really nice support photo that would show reviewers mural with area inside cafe (and maybe some view from cafe window that would help reviewers see it's correct location of this place). Inside nominations are much harder to get accepted, as many reviewers can't check they location.
Either way I would try to nominate cafe again, and if that won't be accepted again, then try with mural. I hope it will be accepted next time. Good luck!
photo edited in photoshop - fixed license plates
That looks exactly like 100,000 other shops, in plazas all over the world. You'd have a lot to overcome with an outside shot as your primary picture.
I think the mural is better - more unique.