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After last Wayfarer update asks to be trained again
DestroyerTJ-ING
Posts: 47 ✭✭
Hi.😮😮😮😮 I hane platinum medal in Ingress with 5655 points, I use Wayfarer after the exam two years.
I have old bug, Niantic Brian, Niantic Cassey, on forum, in my private mail, more than a year they wrote to wait, soon, soon and of no sense. All my Niantic games are tied to one email, which is tied to the Facebook page with which I log in to all games, but since I changed the login method, the Wayfarer login remained using the same email but using the gmail.com method. not Facebook. Technical support always answered to continue to treat it like that and that's it🤦🏾🤦🏾🤷🤦🏾🤷 What should I do now? Bind me a specific login method, which one should I use in order to continue to download the medal in Ingress on Onyx? By the way, since the introduction of the Wayfarer in PoGo medal, I never got it and the topic here in the bug thread remained unanswered by Niantic Cassey, although she promised to help, I was not the only one there.
Loggin with facebook:
Loggin with gmail.com:
After updating Wayfarer, everything disappeared from my account after logging in through gmail.com, when I log in through the Facebook method, there are all my nominations and so on, but it asks to pass the exam again. Thanks.
And
@NianticAaron @NianticAaron @NianticAaron@NianticAtlas @NianticDanbocat Help🤷🤷
Comments
And, where my medal Wayfarer in PoGo?
And my old theme:
@NianticBrian-ING @NianticCasey-ING @NianticGiffard @NianticAaron
Wait🙁😾
@NianticTintino @NianticAaron @NianticAkshay-ING @NianticAtlas @NianticAndres @NianticDanbocat heeeelp
@NianticTintino Hello😟🤷🤦🏾
@NianticTintino @NianticGiffard or @NianticAaron Hello🥺🥺🥺🥺🥺🥺
I'm sorry for the delay in my reply. Please try logging into Wayfarer again using the current email associated with your Pokémon GO and Ingress Prime accounts and check how it fares out.
No. Start training again.
Thanks for writing back. It seems this requires attention from our dedicated team to look into it closely. Hence, I would request you to reach out to them through in-app.
As before, after the changes, everything was transferred to one login method, one of my mail, through Facebook, with the same mail I log in through gmail.com, there is no account in fact and any settings. But. The problem is relevant, I am also being offered to go through training so far, although before the Wayafarer update I did not fall in the rating, it was the highest and there were 5655 applications for medals in Ingress. Thanks.
Ok.
Done😑😑
.
Hold up, @NianticGiffard .
@DestroyerTJ-ING wrote to you at this time in August that he had already been in contact with your team and in-app support.
Were these escalations and investigations meaningful, or just polite fictions? How is anyone supposed to tell the difference?
Would I write if they solved the problem? 🤦🏾🤦🏾🤦🏾
Hi. Any news? 😭😢 3 month this bug🤦🏾🤷
I am sorry about this. I'll check this up with my team and revert to you once I get the information.
The medal in the Ingress is Platinum, the rating was the highest and did not fall for months, higher on the screenshots you can see that in the OPR medal in Ingress I have 5655 points. After the Weiferer update in August, I go in, and it offers to go through training. Everywhere I wrote to you, I waited 3 months. Now I went through training in the hope of a result, you never know which bug, alas, the system does not see my achievements😮😮😮😮
🤷🤷🤷🤷😭 Help me, asap))
Hi. Any news? ((
Hello DestroyerTJ.
If any game account (PoGo, Ingress, HPWU) of yours is deleted that is using the same login method than Wayfarer, your stats will be reset.
That's how it works and nothing can be done about it. See Niantic's answer in an earlier thread:
https://community.wayfarer.nianticlabs.com/discussion/22321/wayfarer-statistics-reset
🤦🏾🤦🏾🤦🏾🤦🏾🤦🏾🤦🏾🤦🏾🤦🏾🤦🏾🤦🏾🤦🏾🤦🏾🤦🏾🤦🏾🤦🏾🤦🏾
I am sorry for the delay in response, sadly what @ForzaComo-ING said is true.
Although I can't give you assurance I'll check with the Wayfarer team to see if we can manually make any changes for restoration once such an incident occurs.
Read this theme!!!
OK, Thanks.
And, So I have never deleted any of my accounts. From the moment of registration in the games, everything was always on one email, etc. etc. Everything was fine before the release of Wayfarer 4.0, the problem started after an update a couple of months ago
Hi. Any news? 😥😥
As a pokemon player who had created ingress account, i had to review from 0 to get my ingress medal up even though i would have had onyx if my old reviews was counted :)