Invalid Gym Rejection - Graffiti Art
AceTrNrShayne-PGO
Posts: 11 ✭✭
Hey there, I’ve tried to get this gym removed via support unsuccessfully. This POI does not exist any longer and bizarrely I was recommended to do a photo, title and description edit - I’m based in an area of the UK which this would probably take several years to do
I have uploaded a 360 on google streetview which verifies this graffiti/mural no longer exists - the pub on which it was before has now reopened and I will happily upgrade this as a new submission once the current POI gets deleted
I am just looking to ensure the accuracy of your portal network remains viable
Title: Graffiti Art
Location: https://intel.ingress.com/intel?pll=51.543037,-0.02508&z=16
City: London
country: UK
Tagged:
Comments
That's very interesting.
Pokemon's support is telling you to edit the title, description and photo of the existing Gym, and meanwhile other people have been reported as abuse due to doing exactly that, and IIRC, Giffard or Casey stated in these forums that the proper path is to request the removal and then submit a new nomination.
Go Niantic, Go!
Pokemon Go support can't do anything about invalid Wayspots anyways, so they are the wrong people to ask anyways. Instead, an invalid Wayspot report should be submitted through the game app and then wait for a response. If the report is rejected, an appeal can be filed from there.
Shouldn't them had told the Op so instead of suggesting some actions that can lead to an abuse report?
A player sees a problem, so he clicks the support button inside the game, and they are the ones that should guide the Op to the proper place or give proper advice.
Likely a case of the left hand doesn't know what the right hand is doing. In short, the support person (whom this is probably on their first job) doesn't know what the correct action is due to lack of training and came up with what they thought was a clever solution to "fix" the problem. Since they don't talk with the Wayfarer team, they wouldn't know that this is the wrong response.
Hey would be great if you could please look in to this one @NianticGiffard
Appeal Denied - Thanks for the appeal, Agent. We took another look at the Portal in question and decided that it does not meet our criteria for removal at this time.