Your Niantic Wayfarer account has been suspended
Itsutsume-ING
Posts: 1,056 ✭✭✭
I just wanted to check my nominations, and got a message that my account has been suspended. It also says "Please visit the help center more information about your account", but there are no links. I wonder if this was done after @NianticGiffard replied in https://community.wayfarer.nianticlabs.com/discussion/21044/location-edit-over-10-m-gwla-chumash-animal-spirits#latest
Does anyone know what to do in such cases, where this help center is?
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You should have received an email why you were suspended from Wayfarer. At least that was the case for me.
The help center does not really exist because it often leads in circles. At least for Wayfarer anyway, if it was an Ingress or Pokemon Go suspension, there are game-specific processes that help you appeal against a decision to suspend any of such accounts.
However, if Giffard's action was to take action on that "1 Wayfinder" and that led to a negative impact on your account... awkward. Please consult Giffard in that post as they may have just misinterpreted the post of wanting to correct the location and suspended you instead.
If that's the case i'm going to die of laughter this weekend.
very strange, u saying it was a mistake ?
Nope, didn't get anything.
I think usually after Niantic people respond to appeals, they don't respond anymore. I mentioned @NianticGiffard here hoping this new thread hoping to get a response.
Me too 😃
I think it was. I see no reason for suspending my account. Unless of course they are fed up with my appeals, but hey, I am doing my best here and I don't know what thought process goes on in their heads.
@NianticVK since you clearly are working, as you took your sweet time to WARN me over an infringement of community guidelines, can you actually look into this and drop the controller? Mario Kart can wait.
I contacted Ingress support, and so far I got very confusing reply, and also my ticket was closed. I opened a new one.
Yeah, it's so weird how fragmented they are. You'd think they'd be able to scale the ticket internally between support teams, but apparently the WF team is in-house, no clue about ingress, and PoGo is outsourced to some Indian/Pakistani company.
Best of luck in solving your issue! @NianticGiffard @NianticTintino @NianticVK
They make up their own rules as and when they see fit without justification. I got warned over a comment that was against guidelines, the amusing thing was it was an extract taken from an interview with John Hanke the CEO of Niantic.
Yeah lets just issue a warning because we want to, lets not worry that its what our CEO said and thinks.
Hi @Itsutsume-ING! Please note actions are taken by our abuse team after their proper investigation. Sadly, I won't be able to share insight into this.
Having said that, ban appeals should be submitted via the help center. As you've already reached out to the team, I would suggest continuing your line of conversation there.