Wayfarer Login Issues
NianticTintino-ING
Posts: 940Niantic › admin
in Known Issues
Hello Explorers,
We're aware some of you are experiencing issues when attempting to log in to your Wayfarer account via Facebook. We are looking into it and hope to have more to share soon!
Safe Exploring!
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Hello Explorers,
Facebook login issues have been resolved.
What about the Login Issue that tells me that I need to reach level 10 in Ingress to access Wayfarer?
Mind you, I am on L14 (on my thrid recursion).
Thanks for flagging. We're working on this one too. Although the two different issues weren't related.
I am having the same problem and are logging in using google.
Hello Explorers,
We're currently working on the Level 10 issue when logging in and wanted to check with you all if you're only experiencing this when you use your Ingress logins or also with Pokémon GO logins?
@NianticTintino There is no difference between Wayfarer logins on the reviewing website, only here on the forum. Logging into the reviewing website only gives the option between Facebook and Google, as shown below:
Hey i remember u from the Wayspotters pod!
@RU001-ING 👋 Thanks for listening! I hope you learned something new!
Thanks for enjoying the Show, its alot of fun to record!
Figured I'd add in some input from what I experienced.
I just tried to log into Wayfarer using google log in. Instead of asking me to choose my google account, I got a message saying I needed to be level 38 or higher in PoGO (I already am). I don't know what Google account it defaulted to but it's usually my main one I use for wayfarer.
Tried to log in using an incognito tab, was able to log in using my google account no problem.
I check my email and around the time I tried logging in both times above, I got an email saying I got a google security alert about someone trying to log into my account from an unauthorized device from my location.
So I'm wondering if something in the wayfarer log-in process is triggering the google security log-in thing, and when google tries to do it;s "verify it's actually you" step, wayfarer is getting messed up and assuming you don't have an account or smtn.
Sorry about that, I meant using your login's from either game. All of the screenshots I saw said people weren't at high enough levels for Ingress so I assumed they were using Wayfarer linked to their Ingress accounts. I'm curious is they're getting the level 38 message if they try logging in using their Pokémon GO account. Not sure if that makes more sense...
This is helpful. Adding this to the investigation now :) thanks!
while I understand why you were curious, Wayfarer doesn't let you choose which account you're logging in with - once a login method is linked to one account it's linked to all of them on the same NianticSocial account and therefore it is impossible to differentiate whether you're logging in via Pokemon Go or Ingress if you have both on the same account.
I said it in another discussion, but I have an old Ingress game account from 2013 and a Pokémon GO game account from 2016. Both game accounts share the same Google Mail address. While my Ingress game account is older, I reached Wayfarer access with Pokémon GO first and after that also in Ingress. I don't run into the issues like the other people here, likely because I originally used my access with Pokémon GO and not Ingress.
Could there be like a flag in the code, that checks Wayfarer eligibility for players that originally used their Ingress access to login? Maybe something's wrong with that. I don't think we found a pattern yet, it usually gives us this weird message sometimes and after some hours it works normally again!
is there any update on this Google-Level10-Issue? It was fine 2 days ago and now I got this Login problem.
why can't I log in? before the sports day, I entered, considered applications, and now they tell me that I did not reach level 10.
I have logging in issues, can't use facebook or email.. I keep gettng the below or "account does not exist".
Hello Explorers,
Our team is still working on this issue. Are you all still experiencing this? Hoping to give our team an update.
Thanks!
I can’t login through gmail either, can someone please leave me any updates?! I just get the “Something terrible has happened” quote. If tried refreshing my cache and using different browsers. I’m level 21 in Pokémon go at the time I’m typing this.(I also do not own ingress. Do I have to own an ingress account to fix it?)
Can’t log myself, same message. My e-mail account has been the same from the begining, but now I get a message saying someone created and account with the very same e-mail.
Can't log in either, neither with Google nor with Facebook. "Something terrible has happened". Nothing more. I'm not Level 10 by now, but shouldn't I be able to login anyway? Even if I can't review by now.
Can't login. Not via google or facebook.
Error via google.
Error via Facebook.
Can you solve this pls? Ty
Still not working for me.
(I'm an L16 Ingress player, btw.)
Attempted logging-in via Google:
Seeing the same issue - logging in with Google, only to be told that I need to reach Level 10 in Ingress for access.
I'm Level 11 on second recursion.
So definitely something amiss.
Popping in to report that I am experiencing both of the above login issues. Level 12 in Ingress, used Wayfarer before a while ago, and it complains that I need Level 10. After linking my Facebook account that wasn't previously linked using the app on my iPhone, I get the other issue saying something terrible happened.
Hello Explorers,
Just wanted to update you all. This should be fixed now. Please let me know if any of you are still experiencing this issue.
Safe Exploring!
On August 10, I received an email from them telling me that they were suspending my Wayfarer account for 10 days, but as of October 1, the suspension has not been lifted and the account has been over-suspended for 50 days.
■Re: [18662377] Message from Niantic
Please withdraw the disposition and cancel the strike immediately at this number.
I am a customer who has paid for Pokémon GO, created many Wayspots and contributed to Niantic and its users.
I have filed four complaints with support from the Poke GO app based on Mr. Giffard's official statements in the forums.
Mr. Giffard's statement: https://community.wayfarer.nianticlabs.com/discussion/comment/141234#Comment_141234
However, there was no response to my Wayfarer account, only a response stating that my Pokémon GO account was not suspended on all four occasions.
I believe that my disciplinary action was a false accusation caused by a series of K12 denials of my application for a facility for parents and children (not a children only facility) by reviewers with a lack of understanding.
Please lift the erroneous account suspension against me and withdraw the strike.
Obviously can play Pokemon Go, can apply for Wayspot.
Why can't I log in to "Wayfarer"?
@NianticTintino-ING
Obviously can play Pokemon Go, can apply for Wayspot.
Why can't I log in to "Wayfarer"?