Appeal Seems Stuck

I’ve had a pending appeal that seems to be stuck. I had one appeal done in a few days while this one has been in queue for a few months. Is there any way to bump it up?

Comments

  • HankWolfman-PGOHankWolfman-PGO Posts: 4,857 ✭✭✭✭✭

    Before they fixed it in March, there was a bug with the appeals system where you could submit one appeal per day instead of one appeal every 30 days. Lots of people took advantage of this bug and flooded the system. So there's quite a backlog.

    Additionally, it seems appeals made before the fix was applied are not necessarily being dealt with first in first out, as they should be.

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