Missing approved photos
ZeIdaSymphony-PGO
Posts: 215 ✭✭✭
Not sure where else to post this. I did open a ticket in-game but they’ll likely dismiss me to here.
I submitted photos for all stops/gyms in my area. Better photos with nicer weather gives green grass and blue skies in the background.
2 photos were approved but are still not live in the list of photos on the stops/gyms. The two are:
Saddlebrook West Bike Path #8 which was approved on June 10th.
Saddlebrook West Bike Route #2 which was approved on June 8th.
It takes less than 48 hours for the photo to show up in the list of photos under those locations, as did all the others here, but these two are still missing. I want to make them the main photos on both by giving them a thumb up, as the current pictures are a closeup of an ugly sign or he sky is grey and grass is dead. The new photos are spring time photos so the colors are better.
Any way you can help with this? I could submit again but that’s just a waste. I’ve been trying to give better quality photos when I see them around.
Comments
I'm having the same issue.
Had the same image approved both times, but it still doesn't show in game.
I would post pictures of the email, but they’re all the same. Niantic knows the photos by POIname and our account names.
One picture appeared, for Bike Path #8. I opened an in-game ticket, too. Bike Route #2 is still missing the new photo.
Looks like both are in. Close ticket please.
More missing photos that have been approved
There are photos that have been approved after these were that are live. The first one was approved on July 24th.
Why are they approved but not appearing?
@NianticVK @NianticGiffard
3 more approval emails came in today in roughly 3 hours’ time. 1 is live and 2 are not.
I do not understand why they are missing but I cannot vote on them to get them to be the main photo if they do not appear. 🙁
Hi @WheelTrekker-ING, I was wondering if you had anything to contribute to this discussion since you have read every post on the forums.
All photos were approved, but some went live while others didn’t.
If you truly are “helpful”, please provide insight.