Can we be refunded upgrades for nominations accepted with an appeal?
Plantgems-PGO
Posts: 18 ✭✭✭
It feels awful to work hard to earn an upgrade just for a nomination to be wrongly declined, and have to wait 6+ months for the appeal to finally get accepted. It would be nice to get refunded an upgrade as an apology for the nomination being declined wrongly.
Comments
I agree with you. I get pretty frustrated when I upgrade something and it gets rejected for some dumb reason & have to wait forever for the appeal to be accepted. I know that I could in theory resubmit the nomination, but I do not like to do that.
Agreed. Upgrades are the only reward for our efforts reviewing and often do not give the fast resolution they are supposed to.
I suggested that before, amd got a lot of negative comments on the post, but I do agree, we should get the upgrade back into eh appeal goes through
It is something I also thought of recently.
I have had several (maybe 20+) legit contributions rejected falsely.
Niantic was helpful in re-reviewing these, but ultimately the whole situation feels dry and shallow. I think Niantic should hand out a "sorry, we failed to educate reviewers and you had to wait 6+ month for a positive outcome, here is a free upgrade to make up for your patience".
It would not harm Niantic and show a gesture of friendlyness.
I have enough upgrades and do not need them back :\ , would prefer appeals to be processed faster. But if it is not possible to process all appeals in time, then maybe appeal of an upgraded nomination should be also considered "upgraded".
I get the thought behind it for sure. However criteria changes over time.
Something I submitted back in 2019 may have been rightly rejected for example but later made eligible by a criteria clarification. Should I get the Upgrade back for that? I was “in the wrong” at the time after all.
I would prefer for appeals to be processed faster as well, but I am not hopeful it will happen. Yes, I was primarily just referring to be refunded for actual upgraded appeals versus every appeal accepted.
This is definitely a valid point. The criteria have changed over the years, so yeah, something in 2019 could have been rejected rightly back then but that may not hold true right now.
Personally, I feel it would still be fair to get your upgrade refunded. Sometimes, Niantic's criteria have inconsistent over the years.
Same.
Definitely agreed. Though I'm not sure if requesting more appeals would be the most efficient way to keep track of every wasted upgrade.
For example, I was wondering about those nominations that have to be submitted multiple times before they are eventually accepted (thanks to an appeal or the natural review process). Appealing the prior rejections would obviously result in a duplicate and would waste a lot of time in the queue, but the initial rejections might have been unfair either way. Perhaps a form could be a useful tool?
There are cases where the nomination was appealed, and in the mean time, someone else resubmitted it and it got accepted before Niantic looked at the appeal. In those cases, I still feel they should honor the refund, since factors like that do tend to happen.
Seems like we’re all asking for:
Just a thought here; can we also consider the following requests:
I would be happy if we could appeal more than once every 30 days, but it is not realistically. Adding more appeals to the backlog definitely would not help speed things up.
I agree there should be more consequences for bad reviewers/abusers, but this is something that Niantic continues to not do anything about. It is one of those questions that always continue to be popular every AMA, but nothing is actively done about it.
I definitely feel that third point is very good, and I would love if they allowed us to do that.
The appeal is not the same as the original nomination.
Do not punish reviewers whose old decision doesn't match new data. This reveiwing system is disabilitating enough as it is.
Nice topic. With retroactive effect please
I completely agree with this. I have just had 2 upgraded nominations rejected that are perfectly eligible submissions. I’m fuming and so frustrated at the system. I spent hours and hours getting those upgrades for nothing.