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1. Browse the known issues section or check if another user previously posted about a similar issue.
2. Upvoting posts help us understand how many players are experiencing the bug.
3. Refer to the Best Practices to learn how to write a bug report.
4. File each issue separately if you’ve encountered multiple issues.
POI does not appear althoug it was accepted
Tufkas-PGO
Posts: 20 ✭✭
in Report a Bug
A friend of mine (whos english is worse than mine ;-)) submitted a POI which was accepeted by the community. The new POI does not appear in Ingress or Pokemon Go.
What can I do?
Comments
Each game has a proximity rule. If what your friend submitted is in the correct location, and that location happens to break the proximity rules for Ingress and Pokémon Go, then there's not really anything you can do as it's working as intended.
In Pokémon Go, there's a limit of one Pokéstop or Gym per level 17 S2 cell. Pokémon Go Hub has an S2 cell guide which I suggest you and your friend look at so that you can learn more about how that works.
In Ingress, a wayspot can't go live as a Portal if it's within 20 metres of an existing Portal.
The nomination may be used in other games or products though.
Thanks for your comment. We know about the proximity rules. What if the location is in an empty Level 17 S2 cell? Is there anybody i can talk to or send the coordinates to examine it?
Did you wait at least 48 hours?
And can you provide the name and location of the Wayspot?
Hi @Tufkas-PGO, please request your friend to directly reach out to our dedicated team through Wayfarer help: https://wayfarer.nianticlabs.com/new/help
The people at niantic speak a variety of languages so you can ask to use the language you are more comfortable with. Or use Google translate.