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1. Browse the known issues section or check if another user previously posted about a similar issue.
2. Upvoting posts help us understand how many players are experiencing the bug.
3. Refer to the Best Practices to learn how to write a bug report.
4. File each issue separately if you’ve encountered multiple issues.
Existing Pokestop cannot be displayed in game
EONloveu-PGO
Posts: 24 ✭✭
in Report a Bug
Pokestop name: 無極 賢武天宮 (Wuji XianWu Temple)
Location: 25.128212,121.738626
City: Keelung, Taiwan
In my area, there is a Pokestop, which still exists in the game, but not only picture is not displayed, you can't get any item by turning cards, it just stuck there. Please refer to the video I provided, I click other Pokestops first, they are all normal, only this one does not work.
PS: I tried to restart the game, or ask other local players, or even come back to watch it after a few days, but it still doesn’t work.. I am very sure that this Pokestop was normal before.
Comments
Hi @EONloveu-PGO, please reach out to our dedicated team using the following link and they will be able to assist you accordingly: https://www.pokemongolive.com/report-location
Thanks,