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Help Chat Fails to Load on Firefox [SOLVED?]

SiIverLyra-PGOSiIverLyra-PGO Posts: 948 ✭✭✭✭✭
edited March 31 in Report a Bug

I've been having this bug for a long time but completely forgot to post about it until now. I can use the chat just fine on Chrome on my PC (and on Chrome mobile, on my phone).

OS: Windows 10 Home version 22H2

Broswer: Firefox 111.0.1 (64-bit)

Extensions: nothing Wayfarer-specific, but I do have some privacy and ad-related extensions on (such as uBlock Origin and Privacy Badger).

When I right click+Inspect on the Help page, I get the following error code line: "Loading failed for the <script> with source “https://webchat.helpshift.com/latest/webChat.js”."

EDIT: cheers to @kawin240-ING for the suggestion - seems like it was Privacy Badger's fault! Not a Wayfarer issue then, but it might still help others.

Post edited by SiIverLyra-PGO on
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