Reward for those who do not receive Niantic emails

Tortyk-PGO

Game rewards will come via an email and Wayfarer rewards will be automatically sent to your account. 

What about those who do not receive emails from Niantic wayfarer due to a bug?

I'm not receiving any email since I changed my log in method to facebook.

Despite having all the required options enabled on my pokemon go app and on my facebook and google accounts, and an email adress linked to facebook and google.

I tried all sort of solutions, none of which worked: moving back to logging in with google, changing my email address, reinstalling the app, etc.

I contacted the wayfarer support through the help center chat several times, they promised that my problem will eventually be solved but they had no time threshold for it. Months have passed.

Tortyk-PGO

I also checked all my email settings; filters and spams.

NianticTintino-ING

https://community.wayfarer.nianticlabs.com/discussion/43207/reward-for-those-who-do-not-receive-niantic-emails

Thanks for flagging. Please keep us posted in here if you do not get an email regarding the challenge rewards.

AgentX1976-ING

https://community.wayfarer.nianticlabs.com/discussion/comment/209068#Comment_209068

I have a local reviewer who has not received emails since the migration to Lightship. She has reached out to support many times and seems to not be able to get anywhere with support. She receives all other emails from Pokémon to ingress, just no wayfarer.

Frzzl-ING

I miss my emails. Niantic hasn’t been helpful at all.

Saser92-PGO

https://community.wayfarer.nianticlabs.com/discussion/comment/209068#Comment_209068

I don't get any emails either from Niantic...

NianticTintino-ING

Thanks,

I opened up a ticket for investigation. Will keep you all posted once I hear more.

Thanks!