1. Browse the known issues section or check if another user previously posted about a similar issue.
2. Upvoting posts help us understand how many players are experiencing the bug.
3. Refer to the Best Practices to learn how to write a bug report.
4. File each issue separately if you’ve encountered multiple issues.
App freezes when clicking on a route
Whenever I try to click on a route (I live in Sandy utah) Pokémon Go completely freezes. I have to completely exit out of the game and restart the app to unfreeze it. It happens over and over again and I have tried it many times. I am unable to do any routes near my home. The Routes will not work!