Wafarer help moved the completely wrong waypoint
Gazzas89-PGO
Posts: 2,525 ✭✭✭✭✭
As said above. I put in for a move of over 10m (also for safety, at the waypoint is in the middle of a parking lot instead of on the side of a building where its meant to be). I gave the name (tiger) amd gave the old and new location points, I even went out my way to take screenshot of where it is now and where its meant to be, and they decided to move a nearby waypoint for no blooming reason (Victoria family center church or something g like that). Bit worse, they moved that one from its correct location (the front entrance where I had put it) to off position, so I think it's been moved to within the 20m of the one that's in the wrong position, meaning that the correct one might disappear from ingress
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If you have the ticket number still, or can provide wayspot titles and locations, maybe the staff can help.you
I've started another ticket, basically saying they moved the wrong waypoint and filled in again the correct move (this time linking to the portal needing g moved)
@Gazzas89-PGO can you provide both numbers so we can raise it as that is all very poor.
They fixed it the second time around (well, moved the one j wanted moved, the one I didn't want is still moved, but itwent from the entrance to the sign on the church so technically it's sill correct lol)
If you want I can get the ticket number just so you cm bring it up with them. I actually had an issue with another edit before that, where I provided the wring waypoints coordinates and a screenshot to show where it was, the correct coordinates and a screenshot to show where its meant to be and they asked for a geotagged photo for some bizarre reason?
I was able to locate the tickets in question. There were two Wayspots located close to each other, both incorrectly located. This caused the confusion. We were able to finally move the Wayspots to their correct locations.