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1. Browse the known issues section or check if another user previously posted about a similar issue.
2. Upvoting posts help us understand how many players are experiencing the bug.
3. Refer to the Best Practices to learn how to write a bug report.
4. File each issue separately if you’ve encountered multiple issues.
I can't connect my wayfarer account through Facebook
CCVEXWYD-PGO
Posts: 4 ✭✭
in Report a Bug
I am unable to connect my wayfarer account through Facebook, the following error message appears: Something unexpected has happened. Please refresh this page.
I reloaded the page several times and still cannot connect.
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Hi, I've been experiencing the same issue since September 20th, 2023. The Wayfarer website doesn't load after I log in with my Facebook account.😪
Hi @CCVEXWYD-PGO and @frust0-PGO,
It looks like you may have created your Facebook account with a mobile number, or you may have declined to share your Facebook email address with Pokémon GO. As a result, your Pokémon GO account does not have an email address associated with it. In order for us to move forward, you'll need to add an email address to your account so that we can be sure that we’re communicating with the account owner. Please follow this to add an email address to your Facebook account.
1. Please visit Facebook’s General Account Settings page and make sure you have an email address listed under Contact. Please click "Add another email or mobile" to add a new email address to your account.
2. Next, please share your email address with the Pokémon GO app. Start by visiting the "Your Facebook Apps and Websites Settings" page from the list of connected apps. Select the email address under "Info you provide to this app".
3. Log out and log back into Pokémon GO.
Please reinstall the app and log in back in. Please check that your Facebook login method has successfully linked to your email address which should reflect and then you should be able to access Wayfarer.