Don't submit routes if you love playing Pokémon Go

Niantic if you are reading this I have feedback. I have played for 7 years. I love Pokemon Go. I am just a suburban mom who plays with my kid. I used to play but not contribute. Slowly I've started doing more to help contribute Pokestops in areas where there are none, review nominations in on Wayfarer, and submit a couple routes in popular locations where there are none.

I received a mysterious and vague warning this week threatening to suspend my account for violating routes guidelines. For the first time in 7 years I was compelled to go to Reddit for answers, and it sounds like everyone who got this warning has contributed at least one route. My kid cried because she's worried we will lose all the beloved Pokemon we've collected together over the years. It's honestly been a disturbing experience - I feel sick logging in and seeing this warning.

I submitted 7 routes and 6 were published. I deleted the last one because it was still pending and I'm scared. I took the time to create routes because there were none along popular trails where people take daily walks and play Pokémon. I wanted to help a community that has given me joy over the years.

I think it is terrible that you would ban your most engaged, community-minded players for being helpful when you depend on us to make the game fun. It is a game that cannot scale or be successful without an active and passionate community.

I am now afraid to contribute to routes. AFRAID! What a crazy bad user experience! If I could, I would delete all the routes I contributed - not worth the risk. I recommend other players DO NOT submit routes if you value your account.

Contributions should be received with gratitude, not threats of punishment. It's the complete opposite emotional experience one would expect from being an active contributor to a product that depends on user generated content.

Why not take an educational approach? Why not use simple algorithms to tier players by risk level and segment your approach? Surely a middle aged mom who has never violated a rule in 7 years and contributes in multiple ways shouldn't be banned for trying to help Niantic be more successful.

I will give Niantic the benefit of the doubt and hope I and others receive an apology for this violation of our loyalty, trust and goodwill. I will be happy to chalk it up to moving fast and breaking things. However, I think it is important that improvements be made quickly - this isn't right.


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