Bad Picture Quality

How should I say no because of a bad quality of the picture? Everything fine, but the picture was way too dark. The user should know that it was because of the photo. So how to resolve this problem?
How should I say no because of a bad quality of the picture? Everything fine, but the picture was way too dark. The user should know that it was because of the photo. So how to resolve this problem?
Comments
Thumbs down on Accurate an High Quality. Then choose Bad Photo. Then choose low quality.