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Ingress (lvl2) deleted, wayfarer statistics gone

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Comments

  • MargariteDVille-INGMargariteDVille-ING Posts: 2,094 ✭✭✭✭✭
    edited October 2022

    On the delete confirmation screen, Niantic could put a blurb saying it will delete your Wayfarer too, regardless of other games - ARE YOU SURE?

    But they seem to prefer the suprise method instead. And all the personal one-on-one attention.

  • kubo0179-PGOkubo0179-PGO Posts: 81 ✭✭

    I requested to delete Pikmin Bloom Account (because I don't use this game), and:

    1. my stats are resetted (I have about 93k of reviews...)

    2. in the nominations list, there are not all sent nominations...(sent by Ingress and Pokémon Go Account)

    3. Wayfarer medal on Pokémon Go, it has been resetted...?!?!


    Noting that the Pikmin Bloom account is not usable for Wayfarer and this is written on Pikmin Bloom Site,too...

    https://niantic.helpshift.com/hc/it/23-pikmin-bloom/faq/3421-faq-about-niantic-wayfarer/?p=web%26l=ja%26s=others%26f=availability-by-country-region/

    Why the delete of Pikmin Bloom Account has effect on Stats Wayfarer, Nominations list and Medals of Pokémon Go?


    Please, add me to list

  • patsufredo-PGOpatsufredo-PGO Posts: 2,492 ✭✭✭✭✭

    @NianticTintino-ING we demand urgent clarification regarding on what @NianticAaron said on @kubo0179-PGO 's thread:

    This issue was first reported 2 years ago, yet your team somehow can't fix it and just pretend this as a new "norm" instead? How about the folks who got even worse fate by suspended from Wayfarer after requesting game account deletion?

  • Johnsonsine-INGJohnsonsine-ING Posts: 193 ✭✭✭

    That is crazy. So sorry you have to experience this.

    Honestly it just seems like you're not allowed to stop playing any of their games lol

  • DocDrea-INGDocDrea-ING Posts: 3 ✭✭

    I would like to add that I have also been affected by this issue. Several months ago, I requested the deletion of a Pikmin Bloom account which was connected to my Ingress and Pokemon Go accounts. After it was deleted, my Wayfarer stats were gone, including my banked upgrades. I can still see my submissions on Wayfarer, and I my badges on Pokemon Go and Ingress still show that I have earned agreements.

    Prior to @NianticAaron's announcement on Nov. 2 that this was "working as intended," I had filed complaints using the chatbot on Wayfarer and replied to my Pikmin Bloom deletion email asking for a resolution. I have not had a response from Niantic through the chatbot and I receive an automated response that the email inbox I replied to was not monitored.

    I hope that Niantic reconsiders its position, as I have put a significant amount of time and effort into Wayfarer (with at least 8,000 agreements), and I'd be happy to provide any assistance needed to resolve the issue.

  • patsufredo-PGOpatsufredo-PGO Posts: 2,492 ✭✭✭✭✭

    @NianticTintino-ING I believe you can at least give some clarification on what happened here instead wasting another AMA questions on the next AMA, right?

  • The26thDoctor-PGOThe26thDoctor-PGO Posts: 1,799 ✭✭✭✭✭

    Investigating.

    Thanks for bringing to our attention.

    Working as intended.

    A fix Coming Soon©

    Pass the Feedback onto the team.

    Bingo!

  • StygianLordZA-INGStygianLordZA-ING Posts: 29 ✭✭✭
    edited January 24

    Adding onto the issue.

    I deleted a Pokemon Go account that prevented me from linking my Pokemon Trainer Club to the email address. The Pokemon Go account was brand new (introduction with Prof Willow new).

    My Ingress account has been affected. I have been reviewing since 2017 in the OPR days. Reviewed over R43k, and submitted 1286 nominations with 986 'accepted' (936 in game) and 20 in queue/voting/appealed. I have lost all progress, upgrades (284) and upgrades pending (2).

    As per the thread, it is now 2023 and this is still a thing? Please can someone from Niantic elaborate why?

    I have asked the chatbot as well in the interim - posting this within 10 min of my account being reset.


    Edit: 1168 out of my 1286 nominations are under my nomination page. Last nomination was in September 2022. 103 of these missing nominations were accepted already and 101 are in Ingress. However my in queue/in voting/appealed nominations are missing as they are recent nominations.

  • patsufredo-PGOpatsufredo-PGO Posts: 2,492 ✭✭✭✭✭

    Simple, they can't fix it and pretend the issue as the new norm instead.

    Now let them explain for account that were suspended for requesting any account deletion.

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