Welcome to the Bug Reporting page! Please refer to these tips when submitting new bug reports:
1. Browse the known issues section or check if another user previously posted about a similar issue.
2. Upvoting posts help us understand how many players are experiencing the bug.
3. Refer to the Best Practices to learn how to write a bug report.
4. File each issue separately if you’ve encountered multiple issues.

Best Practices: Know before reporting

NianticCasey-INGNianticCasey-ING Posts: 538 admin
in Report a Bug

You can submit detailed bug reports, comment and add to others reports, or upvote reports to indicate they are experiencing a similar issue. Moderators will respond to bug reports by changing their status. Here's a list of statuses and what they mean:

  • New - Default status for all bug reports
  • Investigating - Moderators have escalated this bug to the dev team
  • Working On A Fix - Confirmed bug, we're determining the next steps
  • Resolved - A fix has been pushed to production
  • Working As Intended - The issue described is not a bug

Known Issues that we've confirmed will be moved to their own subsection on this page, so players can quickly view the top bugs currently in the game.

QUICK NOTES

  • Browse the Known Issues section or check if a similar issue was previously reported
  • Upvote or comment on other posts to let us know that you've experienced the same issue
  • Submit bugs individually to keep discussions on topic
  • Follow-up, we may ask additional questions about your bug report
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