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1. Browse the known issues section or check if another user previously posted about a similar issue.
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3. Refer to the Best Practices to learn how to write a bug report.
4. File each issue separately if you’ve encountered multiple issues.
Approved Portals not showing on Map/no key in inventory
kamikatze07-ING
Posts: 81 ✭✭✭✭
By now i have 2 approved portals that are not appearing on intel and i did not get a key of them. (Not sure about the stats+1)
One is located in mallorca (approved today) and one in vienna (yesterday). There is no other portal close enough to prevent them from going live. Both are 4 to 5* POIs that are still quite hard to get through because of bad reviewers. And by asking around in our groups i am not the only one with that the same issue.
So anyone else here with the same happening to approvals in the last 2 days (or longer)?
Edit: removed typos
Post edited by kamikatze07-ING on
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same here.
nomination was approved yesterday, but still got no key and portal has not been shown on the Intel.
portal would have been far away from the nearest portals:
Here is the comparison of my two, far away from existing portals. Stopped Reviewing to not get my next upgrade for now.
I had the same issue today - two wayspots approved that are WAY more than 20 meters from the nearest portal are not appearing in ingress.
WEATHERFIELD LANTERN Location (35.791995, -78.804636)
BLUE PAVILION AT HIGHLAND OAKS Location (35.784845, -78.813514)
They did both show up in Pokemon Go at sync but still not in Ingress. I did get the emails on these, unlike another bug thread.
I had to experience the same issue with the wayspot
SPIELPLATZ STADELHOFEN/KREUZLINGER STRASSE Location (47.656819,9.171477)
today. The distance to the next closest wayspot is at least 40m. When logged in to wayfarer, the submission shows as "approved". Neither is the new wayspot/portal visible on the Intel map, nor did I receive 1000 AP nor the portal key, nor did the counter for Portals Discovered tick in my Ingress stats.
Please also note that I did submit this wayspot via Ingress on Android in German language on July 1st and received a notification mail "submission received" in German language. On July 29th I received a notification mail "Portal review complete" in English language (!) - neither did I change any of my phone's language settings between submitting and the approval mail, nor did I ever use the Ingress app with English language.
German notification for "wayspot submission received"
English notification for "portal review complete"
Location of the approved wayspot
I will keep an eye out for this wayspot/portal (a public playground maintained by the city administration) to appear ingame soon.
Same issue here. Approval email five hours ago, not in Ingress, no key in inventory.
Book Oasis by Page Ahead
47.539447, -122.288775
These two have not shown up. But I had another email that an unupgraded nomination had been accepted, and that one did immediately show up in ingress. So this is an intermittent bug on the other two.
With today's sync, this Wayspot is now a stop in Pokémon Go. Still not in Ingress, but it's progress.
tried to contact support - liked the old system where they at least sent a response after their day started.... but this....
test test test
tried to contact Support
"i have got 2 portal submissions approved. both dont show up on intel or in ingress (they are more than 20m away from the closest portals) i also didnt geht a key for them. both approval mails came this week. Holocaust Memoriam: Jura Soyfer (28. Juli, 07:52), Playa de Palma Hotel ( 29. Juli, 09:15). please check them and make them appear an increase the stats. and dont tell me to resubmit them, that is not acceptable with the current wayfarer system. do you need any other information?"
i like the old system more where you at least got a human response after a while...
Sorry for double post but the posts dont show up....
Registered to report same issue , Wayfarer approval on 29th PM , still no Ingress portal or anything in Pokemon Go. Double checked my distances and cells , all fine , although reasonably close to other portals (>20 , <25).
My only explanation was that maybe anyone portal isnt showing because it was too close to an existing one , and my portal is within 20m of that , but thats just a theory , im sure that would have been seen/identified previously if the case.
Had another nomination accepted last night , showing in Ingress.
By now i got another portal approved as upgraded. It went live with nearly 2cm space to the 20m radius to the next. But another portal without upgrade got approved with more than enough distance doesnt show on map. NIA fix that! Or do i have to put some swear words here to get flagged so that someone reads it?
Same issue here: wayspot approved, mail informs "Please note that depending on its proximity to other Portals, not all eligible Portal nominations will be added to the Ingress app and Intel Map; however, your nomination may still appear in other Niantic games.".
Checking the map, there is an important distance between the wayspot location and the nearest existing portals.
Wayspot comes live in Pokemon Go, but fails to come alive in Ingress. Which is not the normal case: Ingress allows for higher density compared to Pokemon Go.
Location should be;
https://intel.ingress.com/?ll=51.237531,4.440423&z=19
Live portal:
Location in Wayfarer, location where it should be in Ingress (IITC Ingress intel map).
Distance to nearest portal is 50 or even 60 meters.
I can report the same. The name should be "Esskastanie im Rochuspark" and it's a sign next to a tree. It should have shown up somewhere around here: https://intel.ingress.com/intel?ll=50.964193,6.907439&z=18
I don't have the nomination ID and the exact location because it was someone else who submitted it through Pokémon GO and told me it got through, but I can't see it. It's at least 50 m away from the other Wayspots there, as far as I know that park.
You should be able to fix this instead of telling people to use ingame support (LOL) for such issues, since they have nothing to do with Wayfarer actually.
By the way, here's a related thread reporting the same issue from June 14th. So this issue has been known for at least 3 weeks now.
Please take care of this issue, @NianticVK @NianticCasey-ING. Recently approved portals NOT showing up in Ingress seems like a very cynical joke, especially after this tweet asking Ingress agents whether they have discovered any new portals recently: https://mobile.twitter.com/NianticLabs/status/1421198925516746752
Didn't realise there was a thread already and submitted my issue too. Posting here too. No ingress portal & key but shows in Pogo
Location - https://intel.ingress.com/intel?ll=52.454944,-1.900648&z=18
Same here.
I try to improve the outskirts of a city where the next wayspots are far away or separated by the river or the motorway.
Portal was accepted but no key and not visible in ingress.
______________________________
PORTAL REVIEW COMPLETE: GARTENSPARTE SECHSRUTHENBACH
Excellent work, Agent. Thank you for nominating Gartensparte Sechsruthenbach. We have confirmed this is an eligible Portal nomination.
If your submission is accepted in Ingress, then you will receive +1000 AP as well as its Portal Key for your discovery.
Please note that depending on its proximity to other Portals, not all eligible Portal nominations will be added to the Ingress app and Intel Map; however, your nomination may still appear in other Niantic games.
----------------------------
It's frustrating.
Other wayspots are accepted. In town, with a lot of other wayspots around.
Not a good message for players outside of big cities.
The wayspot has since appeared in PokémonGo as a Pokéstop, but still is not visible as a portal in Ingress (nor did I receive a key or a tick on the "portals discovered" counter).
I won't suggest any other new wayspots, nor will I continue to edit mistakes in existing portals/Wayspots, nor will I add or improve portal descriptions, nor will I vote on suggested wayspots on wayfarer anymore if I can't be sure that *approved* wayspots show up in Ingress. This issue takes away all of the incentive to contribute anything on wayfarer for me.
Can you PLEASE look into this issue, give an explanation here on the forum to the affected wayfarers, and work on a solution to add the missing portals in Ingress? @NianticVK
Adding to the list, approved wayspot not appearing on intel. Submitted with ingress.
Adding to the list. Wayspot approved almost 24 hours ago, not showing up on the Intel map, did not receive the portal's key. Submitted via Ingress in April 2020.
Definately not too close to any other wayspot in the area.
Don't know yet,
if it will show up in Pokemon Go, synch should be this evening.
Same situation here... aproved 2 or 3 days ago and no key, no portal, no nothing
Even after 5 days, the portal did not occur and I was contacted to contact us, so I will post it.
Same portal review complete, accept on wayfarer but, I don't have the key and stat portail discovered not updated. And no appearing in the Intel, or Pokemon go..
Got another one, "Green and Yellow Obelisk" approved at 47.595983, -122.311433. No key. Relatively quick approval (five weeks).
This time the L17 is already occupied, so it won't show in PoGo either.
update: appeared in Pokemon Go, but no in Intel
Some reaction by NIA would be nice.....
Hello, I have the same problem, this morning Niantic sent an email which approved a POI. It does not appear. Is it possible to look ?
http://lh3.googleusercontent.com/5RWztHWxp1AfuZlG4gYlhkiiu5g0tRl6fTOkdC6nD8ksFb3GDcLyikrVTOituKIDYn0cd04dwajFcpu3qgYtOsUIt4ikK1wirVRCmqU
Identifiant de proposition : kTa11pTJT0R3jyr3rQtb+hq9oEDfSG+hpXlsrJf55e0=
Got exactly the same issue literally in like 4 different portals:
1. Parque Infantil "Plaza Benito Pérez Galdós"
2. The same portal
3. Cartel sobre la pesca de los Corrales: Castillito (proposed in PoGo)
4. Yacimiento Arqueológico del Santuario de Chipiona
not sure why this happens but it is awful to see it happening over and over again
I got the same bug and had time to go see there.
POI isn't on ingress nor intell, but actually exist in POGO and HPWU. There's definitively something wrong.
https://community.wayfarer.nianticlabs.com/discussion/20993/poi-la-pluie-dans-la-ville-accepted-but-not-created