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1. Browse the known issues section or check if another user previously posted about a similar issue.
2. Upvoting posts help us understand how many players are experiencing the bug.
3. Refer to the Best Practices to learn how to write a bug report.
4. File each issue separately if you’ve encountered multiple issues.
Comments
Here are two examples from Germany, not in Ingress but a Pokestop:
Infotafel Willi Tillmans
Eine Infotafel uber der Maler Willi Tillmans.
http://lh3.googleusercontent.com/lk48P9TwNT47LYEVsN46WPJjQWuxRSO5dhw7ybjpRHnbELOS-HMkGaBgPqIY81GsOkqmLPQjdb8_2oBIWd9rkD2kDdErmjgU1xBAuPAoyQ
Vorschlags-ID: 1zGllKNZ0ugX6HQ8IesrBB/NByrGbkN7G3mzqy6TMs4=
Hello, I am new to the forums but have been submitting and reviewing since wayfarer went live, and understand the rules as they were until this mess started.
I have been encouraged to post this here by people in our discord group.
I made a submission, in its own L17cell on 03/08/21 (3rd August - UK here), which was not upgraded but got approved in 24 hours. It has not appeared on the Intel map nor in Ingress or Pokemon Go.
However, and this is why I was advised to post - it HAS triggered a new Gym in Pokemon Go, as it would have been/is the 6th point in the L14 Cell. I don't know if this is new or useful information but just passing it on in the hope it can help.
Thanks @auldmanwigleses-PGO
That is very interesting.
If you have an ingress account please post the coordinates on the ingress community forum
https://community.ingress.com/en/discussion/16194/approved-portals-not-showing-on-map-no-key-in-inventory#latest
Please check this post.
I've created it for the missing portal in ingress, even tho there is no portal near the new POI.
https://community.wayfarer.nianticlabs.com/discussion/22263/appeal-infotafel-wanderwege-vg-ruedesheim-nahe#latest
So my approved Pokestop/Portal doesnt show neither in PoGo nor in Ingress... Got accepted august 18th..
Tischtennisplatte
http://lh3.googleusercontent.com/yyHHziFwVgjjGSOuvnyCtc28ob0u2UJAEWzqv0ZIXzZxmvC6JdfYKuLAi1Llijii4bunnoUy1g0Wc3HTGG9LPzgZe0JfmyZf9_TsfTJE
Vorschlags-ID: DvvZ9r2wDT4jlGUOPUQbwYIrqF5tjsdpFHOvnqzJt04=
Wayspot Title: 1919 Bar
Submitted: September 8th 2021, 7:15am
Accepted: September 10th 2021, 8:30am.
Location: 53.991165, -1.513939
This nomination was far enough from the nearest two wayspots to make it into Ingress, and should also be able to show up in Pokémon Go as well with the cell rules.
I'm fairly certain this was manually reviewed by Niantic, as it was not upgraded and took only 49 hours and 15 minutes to reach a decision from being submitted, but as it went so quickly, I didn't actually notice it get removed from my nominations.
At any rate, the portal has not shown up in Ingress or on the Intel Map. I'm obviously not expecting any AP or a Portal Key as I submitted through Pokémon Go, but I would expect the portal to be there. Sync time for Pokémon Go is coming up shortly, so I'll edit this if I find that it's live in Pokémon Go.
Edit: It is indeed live in Pokémon Go. I've also posted this report on the Ingress Forum.
How the hell is this still not fixed and even happening to new Pokéstops, approved ten and three days ago, not only older ones? Not posting coordinates here because these are not my contributions, only what I've seen on the map. Also, it's ridiculous that players are supposed to keep track of every single Wayspot not appearing as it's supposed to be, since it should be visible in the Wayfarer backend from Niantic's side actually, and many people aren't even familiar with the other games and how the spots are used.
ANOTHER ONE! This is infuriating! Wait all these months for the nominations to go through, then don't get credit in Ingress. Live in Pokemon Go. The issue is ONLY with nominations that have NOT been upgraded. FIX THIS!
I would give you the gps coordinates but you have stopped showing those in the nominations screen and the emails, so I can't. That is not my screenshot. I will go get the coordinates tomorrow if you message me that it would help.
...
PoI Name:Ester Simplot Nature Trail Bridge
GPS 43.630732,-116.232673
Thought maybe with the lighship move that it might have fallen into the 20m rule as it is close to another nomination. But I went to check it out as it is in PoGo but not ingress.
It is definitely outside of 20m, 20m is the northern portion of the footbridge.
Wayfarerの候補欄に「待機中」のステータスだったものが、審査も経ずに承認され、そのままインテルマップにも反映されないので、再び申請したら「重複」の理由で否認されました。そこにはポータルは存在しないのに…!
ここでは起こった問題を報告して終わりの場所ですか?
Nianticはこの問題を速やかに解決するべきではないでしょうか?表示されないポータルをオンラインにして表示する対応は、何故してくれないのですか?
Wayspotにふさわしい場所がオンラインにならず、そのまま放置されてしまうのは、INGRESSにおいてもPokemon GOにおいても深刻な問題と思うのですが。
This Portal is missing in any Game!
From 08.08.2021
Wallbrücke
GPS: 52,7268304, 10,7413727
Here the same Problem, the Wayspot did not appear in any game!
(Is more than 20m away from other Wayspots and in its own "new" cell)
The Name from the Wayspot is:
Wallbrücke
52,7268304, 10,7413727
Portal doens't appear in Ingress Prime
The past 2021-02-23 I submitted a portal for review from Ingress Prime.
This portal was reviewed and approved on 2021-08-26 with the new generic mail of approvation but is doesn't appear in Ingress despite it met the requirements.
Portal name: Camins de la Desembocadura del Millars
Approximate location: (39.9532663, -0.0954146)
After two months this is not fixed yet, incredible. Stuck with two invisible wayspots in intel.
A week ago I had a nomination approved but it never appeared on the intel map so I figured it was too close to another wayspot. Today I was reviewing a nomination in the same area and my approved nomination showed up as a nearby wayspot on the nomination in review’s map, but it still hasn’t appeared in any game or on the intel map! It is near Eglinton and Oriole in Toronto.
Thanks for posting this, as it gives an insight into how the database is operating.
Has posting these PoI here gotten any results for anyone yet or do I need to duplicate my reports in the Ingress thread?
I don't believe there's been any response from Niantic on either thread. I've been posting mine, as they continue to happen, on the Ingress thread here:
https://community.ingress.com/en/discussion/16194/approved-portals-not-showing-on-map-no-key-in-inventory#latest
In ingress they acknowledged the issue by asking for examples.
But then silence
comingbup to 2 months now
NianticTinto posted this in the Talk to us thread in the General section
Hi @Elijustrying-ING,
Thanks for bringing this up and will admit it's my fault for dropping the ball with communication on this. I will make sure to update this on the known bugs/issues page but real quickly, we we have gathered all of the other posts I could find/tagged in and created the bug report. Our team is looking into it and we hope to have more information by the end of the week.
Maybe there is someone on here that can set up a Google Form and Google Sheet where everyone can submit the required portal information to be sure all known issues are resolved.
It hardly seems like Niantic has any goal, plan, or intention of keeping track of Wayfarer problems, addressing them, or keeping Wayfarers informed or updated.
I would love to be proven to be in error.
You're absolutely correct. But, I wasn't suggesting that Niantic would keep track of anything. I was thinking more as a tool for the community, so we can keep pinging Niantic in hopes of resolution to each of the missing POI.
You can sync your missing Portals by liking the photo in PGO. I liked one missing ING Portal yesterday and today the Portal appeared.
That’s interesting. Some had previously said an edit had kicked it into a resync and appearing, which would take too long.
I’ll give it a try.
It is clearly a bug in the initial upload.
In my neighbourhood there are two cases of Wayspots that only appeared in Pokémon GO. Both had their photos liked, I'll get back here to say if the likes forced them to sync
Thank you so much for your posting. Yesterday I drove to both of my nominated POI and liked them in PGo. Just I checked them in IITC and the Ingress Map and both are integrated after the sync. I hope his helps all other frustrated agents too.
Good job. Thanks, Chris
My test portal has now appeared.
It took time to come through - certainly more than 12 hours as I gave the like at 11.20 U.K. time, It wasn’t there approx 12 hours later, but is there this morning. This fits with an update once per day.
it could be that the like from PoGo gets loaded back to the lightship database at the normal PoGo sync time which is around 18.45 U.K. time and this means the portal is now visible whenever the Ingress sync happens.
So with several examples I think we can safely say this is a cure for the bug.
Drawing on further details in the Ingress forum and I had forgotten I had done a second test yesterday evening
I liked the photo on a second pokestop around 20.00 U.K. time. This has not appeared yet.
Theory
At PoGo sync time which in U.K. is around 18.45, the information from the pokestop (the like) is uploaded into Lightship. This then does a complete refresh of the data for that Waypoint. This removes/repairs whatever the faulty information is. When the once a day (from others on Ingress it might be midnight U.K. time) the full Ingress sync with Lightship happens.
It now recognises the waypoint and transfers to Ingress. It also recognises it as new and that agent needs a portal key and recognition for the discovery and issues these to the agent.
@NianticGiffard @NianticTintino