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1. Browse the known issues section or check if another user previously posted about a similar issue.
2. Upvoting posts help us understand how many players are experiencing the bug.
3. Refer to the Best Practices to learn how to write a bug report.
4. File each issue separately if you’ve encountered multiple issues.
Successful Location Edit Appeal Reverted
Hikaru588-ING
Posts: 511 ✭✭✭✭
in Report a Bug
In regards to the two wayspots from the below linked location edit appeals post, I've noticed that the approved location changes have been reverted following the approval of description edits for said wayspots.
The description edits were submitted while the wayspots were in their old locations and seem to have casued a reset of the approved location changes.
Is this a temporary sync issue between Niantic Lightship and Ingress or something else?
Timeline:
21st August - Location edit appeal posted
28th August - Description edits submitted
7th September - Location edit appeal accepted and confirmed in game
14th September - Description edits accepted but wayspot locations have now been reverted
Tagged:
Comments
Thanks for bringing this to our attention, @Hikaru588-ING! In order to address this concern, please reach out to our dedicated team with the in-app screenshot of the current location of the Portals in question: https://niantic.helpshift.com/a/report-an-issue-with-a-portal/?p=web&contact=1
@NianticVK I have submitted a report via the link you posted, however after visting the area today I can say that the wayspot locations have also been reverted in Pokemon Go not just in Ingress.
In Pokemon Go the wayspots in the red box below are from left to right:
I am standing at the location of the "Service Personnel Commemorative Plaque" waypsot in game, which is the old location prior to my location edit appeal.
Previously the "Royal Australian Navy Tribute" was only a portal in Ingress and did not show up in Pokemon Go as a pokestop or gym. After my approved location edit appeal moved the "Service Personnel Commemorative Plaque" wayspot, this freed up the location so the "Royal Australian Navy Tribute" appeared in Pokemon Go as a new pokestop.
Also to note that not only have the "Service Personnel Commemorative Plaque" and "Honour Avenue Walk" wayspot locations reverted for both Ingress and Pokemon Go. That the approved description edit for the "Service Personnel Commemorative Plaque" wayspot made through Ingress did not transfer across to Pokemon Go as shown in the two in game screenshots below.
@NianticVK the location of the wayspots have now been corrected in Ingress.
However in Pokemon Go the "Service Personnel Commemorative Plaque" pokestop still remains in the incorrect location, even after giving it a few days to sync to the correct location. I did look into reaching out to the Pokemon Go support team via the following link however it requires me to choose a removal reason, which is not applicable in this case: https://niantic.helpshift.com/a/report-an-issue-with-a-pokestop-gym/?p=web&contact=1
Could you please advise how to get the pokestop location corrected and the approved description edit synced across from Ingress.