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1. Browse the known issues section or check if another user previously posted about a similar issue.
2. Upvoting posts help us understand how many players are experiencing the bug.
3. Refer to the Best Practices to learn how to write a bug report.
4. File each issue separately if you’ve encountered multiple issues.
Cannot access Wayfarer

in Report a Bug
Hi, recently I am trying to reverte a ban situation. Due to my ban, that I am trying to reverte into a strike (due to Ingress rules), I cannot access Wayfarer anymore.
It is that possible to revert these situation. Because I was using some tool that I am unaware that is illegal (since I am using in a website).
Kind regards,
Rafael
Comments
If your Ingress account is banned, try appealing it in Ingress forum instead.
I tried to use Ingress forum using Ban Appeal, but they give me generic answer. I am now trying to do with another topic, to see what happens.
Hey there,
Our goal is to provide our players with a fair, fun and legitimate gaming experience. We maintain strict policies against cheating and actively remove players that do not respect the rules the rest of the community follows. If you have received punishments in any Niantic product, you are not eligible to access Wayfarer!
Best,
Yeah, that is the point. I was trying to revert my situation in Ingress. Is there any e-mail that I can contact them, since they take so long time to answer me?
Looks like either Niantic support doesn't very helpful in ban appealing. Very well.
You mention that you use some tool, care to explain what tool did you use?