The return of Generic Business?
HaramDingo-ING
Posts: 1,725 ✭✭✭✭✭
This morning, I got a reject email of a gazebo which had the famed reject reason of 'The real-world location of the nomination appears to represent a generic store or restaurant'. Oh, how I missed this sentence.
Looking in Wayfarer now, I can't seem to see any instance where this reject reason appears or can possibly be generated, especially when this was submitted three days ago and instantly upgraded. Is there something in the back end that is causing this?
Comments
I wonder if it was reviewed by Niantic staff? It’s suspected that their system is “legacy” and has some options others do not.
Well, that would be disappointing that they would also consider this private residential property when it's in an apartment complex if that were the case. Well, yeah, was very surprising that a gazebo is considered a restaurant.
Was the nomination submitted before Generic Business was removed as a rejection reason? That's probably why it showed up in the rejection email.
I thought that too initially but it says submitted on July 10th 2021, 4 days ago so it was in place.
Mail confirms that. Definitely strange. I mean, why should Niantic review and reject eligible stuff with "generic" eben though the rejection resaon doesnt exist anymore?
As part of the lawsuits, Niantic are required to do some reviews themselves I believe. It doesn’t stipulate that they have to use the same system. Some people think that’s why you get the “.” reason for reject as Niantic have chosen a reason on their system to reject that doesn’t exist on Wayfarer, so the text is output as “.”
I guess if that’s true and they chose generic business, the text is still in the system to be put into an email, instead of “.”.
That would make it even worse, but if that's the case, and Niantic employees are flagging Gazebos as PRP and Generic Business, what kind of message does that send out to reviewers?
@NianticGiffard do take a look at this, and if you honestly can, do let us know if this was actually reviewed by Niantic.
Well, based on the confirmed revelations of the fabled dot rejections by Danbocat, this is how I think the scenario with the random generic business email played out
Onreported that the team was working on a fix. July 14, tater on...his gazebo was rejected at a multi-family apartment buior Private Residential Property and the aforementioned Generic business. It is currentlssimpossible for regular Wibleafor Wayfinders to yfinderlattes r to selThetnext day ( that15), Giffard posts an update that the bug wasd to be fixed: ret's highly possibleathat before Gimanually revffard posted, they had implemented the fix and had manually re,vand the reject reasons were properly appearing in the email (instead of the dot rejections). iewed the nomination, rejecting it for PRP and Generic business. But all for the fixsuch deprecate twoi weeks late and people started reporting the dot rejections againr. Now I don't know what sort of system Niantic staff havese but in the likelihood that they are using the same system, it likely that when the emails are fixed and s e rejection reasons come back, we miretty sua case of re this is Niantic staff
@HaramDingo-ING the text after point 2 is very garbled. Any idea what's happened there?
Wow, the above post really deprecated........
Long story short:
+ June 23: Giffard posts that the team is actively working on fixing the dot rejections.
+ July 10: Saville Gardens Gazebo is submitted.
+ July 14: Saville Gardens Gazebo is rejected for private residential property (wrong, it's at an apartment complex) and generic business, which is impossible to select as a reject reason at the time.
+ July 15: Giffard posts that bug was fixed.
It's possible that they had fixed the dot rejections sometime before the nomination is rejected. But they don't seem to have the same platform as we do because they selected the generic business reason which is unavailable on regular Wayfarer. Then two weeks later, the dot rejections came back, so guessing the fix was pretty temporary.
@HankWolfman-PGO, I wasn't bothered with the above because editing the post would put it into moderation limbo and when I did try to edit it, the post was even more garbled! Dunno what happened there...
But yeah, it just seems likely the reason Generic business appeared was because Niantic staff got to manually review this nomination and rejected it so while the dot rejections were fixed, and they selected generic business.
@NianticDanbocat can you look into this, too?
This really looks like an incorrect rejection reason, not available by users on the open platform.
I’m more concerned that they are rejecting eligible nominations. This means their own staff doesn’t even understand the criteria. If that’s the case, how are the rest of us supposed to get it right?
I’ve had the “.” Reasoning given many times over the last several months. If this was niantic reviewing things……they need to get their act together as I’ve had parks and other eligible items specifically mentioned in the criteria rejected with this reasoning. I would normally pass this off as a clueless reviewer but if it’s niantic that’s clueless, God help us all…..lol
This means their own staff doesn’t even understand the criteria.
I very much doubt it’s their own staff. It’ll be outsourced and they’ll have been given the criteria and some training.
An ineligible subject is not the only rejection reason. Your images or text may need improvement, or it could be an issue with Google Maps or a photosphere in the wrong spot.
Therein lies the difficulty with the “.” rejection reason.
You could get some feedback in the Nomination Improvement forum by posting the details of your nomination there.
Their court-ordered agreement specified that Niantic employees would conduct a portion of the reviews in-house to ensure they were complying with the terms of their settlement.
If they turned around and out-sourced this, they would be in deep doo-doo….
Reviewing can be rather tedious. If their in-house reviewers don’t need consensus, and there’s no penalty for poor reviewing, they might perform even worse than agreement-fishers. One-star reject anything that isn’t obviously wonderful at first glance, rejection reason is whatever comes to mind.
The court order does not require in-house reviewing.
Niantic agrees that it shall manually review a statistically significant percentage of new POI submissions via a Niantic employee or contractor for the principal purpose of trying to avoid POI that are more likely to lead to issues with nuisance or trespass.
https://www.scribd.com/document/399721150/Pokemon-Go-Nuisance-Complaint-Proposed-Settlement
Ah thank you for finding that. Yeah, just get a load of temps and give them a few hours training. Sorted.
Maybe they only took GB off of the list of reasons wayfarer reviewers see, but it's still there in the backend, and some off-by-one error cause it to appear instead of the real reason.