Disappearing/Stuck Upload Later Issues & Old Nominations
NianticTintino-ING
Posts: 938Niantic › admin
Hello Explorers,
We wanted to give you all some updates about areas we have been investigating and have marked as known issues. Please see details below.
Disappearing Upload Later Nominations + Getting Stuck while Uploading
Thank you all for bringing this to our attention. We are actively investigating this issue and will reach out to those who’ve been affected to get more information. For those of you who have already given us the information in community posts, thank you, your information has been recorded. Hope to have more updates soon.
Old Nominations Reappearing for Review
We have heard from many of you that old nominations dating as far back as 2018 keep coming up in the reviews or appear to be stuck. We have done a preliminary investigation and have marked this as a known issue. We will keep you all updated as we learn more about this issue and have a fix.
Thank you and safe exploring!
Comments
Old Nominations Reappearing for Review
Thank you! The "Wayfarer Discussion 4.1" Discord server has been compiling many of these aged nominations that keep reappearing. Note that the "Hallelujah Mountains" is even one we have contact from the person who submitted it - and even created a bug report thread. Despite the nomination appearing in voting for us, it displays as "in queue" in their nominations page, indicating votes are not actually going through.
Should we share more of these examples or will the team be able to systematically dig into these aged "Redacted" nominations?
Can I get a hallelujah for Niantic finally taking a look into the redacted subs that are stuck?
How on Earth can they not know we have submissions from 2018 that are stuck? They sent us e-mails saying they were recived, and they have never processed them, so why do they need us to tell them they have never been processed?
I have 30 submissions still pending from 2018 alone, and I'm just one agent. (Let's not talk about another 31 from 2019...)
I've thankfully not suffered any of these issues since Scanner [REDACTED] was retired, but I am very glad that these issues are being looked into! A lot of people ask about these bugs and it's great to finally have a solid answer.
I finally upgraded my 2019 nomination I had been holding onto and it went through - is there a list I need to take my nomination I had mentioned in the forum off of?
Hi @Gendgi-PGO,
Thanks for asking and your willingness to help. We are confident we'll be able to collect all of the nominations affected. If you would like us to cross reference our list with the nominations the community reports we would be more than happy to ensure it's on the list. Thanks!
@NianticTintino Any progress on Upload Later Nominations? I have several I would like to upload, but I'm afraid they will disappear again. I have yet to see any of my upload later nominations added to the queue.
Hello Explorers,
The issue affecting the Upload Later flow should be fixed now. Please let me know if you are still experiencing it. Safe Exploring!
@NianticTintino So far my Upload Later Nominations are still stuck at 97% when uploading just like it has been since the feature was activated.
@NianticTintino It's been about 15 minutes and my nomination is still stuck loading at 97%. The upload got stuck so long that Pokemon Go actually crashed. One of my nominations finally uploaded by as usual it has completely disappeared; no confirmation e-mail and nothing in the nominations queue.
By any chance, have you tried refreshing you game data in the settings -> advanced settings? This helped me with all kind of issues in the past.
@NianticTintino I did and nothing changed. None of my Upload Later Nominations have ever appeared in the queue or anywhere else, which you can check the date from my original post in September. There is no point in using this function if it doesn't work. That disappoints me since I wanted to use it in areas where I don't have enough signal to upload nominations on the spot.
@NianticTintino So it's still a problem for me. Nothing has changed. Apparently the Upload Later Option is just not going to work me.
So will anyone, any administrator or technician, please tell me if this Upload Nominations Issue is really fixed as nothing about that option still works for me. NOT A SINGLE nomination that I have submitted this way has ever appeared in the queue and it still takes a ridiculous amount of time to even upload while being stuck at 97%. It's been two months since this was launched and it still doesn't work for me. I cannot believe that I am the only player that is still having issues with this function. Please , at least, have the courtesy to reply even if the issue isn't fixed.
@NianticAaronHi, I'm trying another administrator because this bug has not been fixed for me. You can read my posts above to see my issues.
Hello Explorers,
No updates just yet. We are still investigating the issue. Thank you all for your patience and I will update you all when I have more to share.
Safe Exploring!
@NianticTintino Any news or progress on this issue? I still have upload later nominations months old that I won't submit because they disappear.
Tried to upload six of 23 nominations from my Upload Later 3 hours ago. App notified me of 2 successful uploads using this feature but has not shown up in the contributions page.
Will the next app update hopefully solve this bug?
I have lost 3 nominations lately with this bug. Could you refund these to my Ingress account please or get them uploaded for review, either will suit. Thanks in advance
@NianticTintino-ING Why has this problem yet to be fixed after 8 months? I still have upload later nominations that I refuse to upload because of this issue and several nominations that I originally uploaded are still missing in the Ninatic ether somewhere.
I had lost my last three upgrades… The system is ignoring the “upgrade next” and randomly picking some old contribution…This is extremely frustrating! Please fix it… And I would like to have my “upgrades” back…