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1. Browse the known issues section or check if another user previously posted about a similar issue.
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3. Refer to the Best Practices to learn how to write a bug report.
4. File each issue separately if you’ve encountered multiple issues.
Contribution Management link opening fails in Mobile with error 403_ disallowed_useragent
HopeaKotka-ING
Posts: 37 ✭✭✭
in Report a Bug
Got Wayfarer email today that nomination was accepted:
Tried to open Contribution Management link from email (using mobile phone) but it failed with error:
error 403_ disallowed_useragent
Tried also to copy and paste the link to Mobile Edge browser but the same error occurs.
Opening the link with PC was ok and it opens Wayfarer main page in Showcases tab.
Samsung S10+ Android 11 Outlook email client, Edge browser WLAN network
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Hello @HopeaKotka-ING,
Thanks for flagging. We are currently investigating this and hoping you could try opening it on your device but using Chrome. Let us know how that works for you.
It seems that my Mobile Outlook has a setting "Use default browser" that was turned Off.
When I turned this On the Contribution Management link was opened ok from Outlook.
Tried on both Edge and Chrome browsers (by settings then separately as phone's default browser.)
So it seems Mobile Outlook may be using it's own embedded browser that is causing the error 403.
The Contribution Management link opens the Wayfarer main page, not sure if this is the correct and intended page
as the link is very long and the email tells that "Please check out the full details in your Contribution Management page".
Was expecting that the link opens nomination details instead of just the Wayfarer main page.
Thank you for adding that context. I'll send it back to the team for investigation.
I have similar problem
When I click "Contribution management" in the letter, it opens just the main page of wayfarer
I can't understand, where can I check comments for the edit-portal-decision (I know that I can see the decision-reasons for my portals in nominations page).
@Alisizer-ING the abililty to view edits and additional photo submissions in Wayfarer is currently not available. It is something that has been mentioned to be in the pipeline.
I guess they just added it to the new email template now so they don't have to redo it again later.
how long ago was it mentioned being "in the pipeline" out of curiosity?
i keep getting those emails and thinking "oh maybe there's a contribution management page now!" and ultimately end up disappointed. 😕
Sadly, the issue exist until today in dec'22