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1. Browse the known issues section or check if another user previously posted about a similar issue.
2. Upvoting posts help us understand how many players are experiencing the bug.
3. Refer to the Best Practices to learn how to write a bug report.
4. File each issue separately if you’ve encountered multiple issues.
Photos Pogo/Ingress

in Report a Bug
Hi,
Few days ago I received email that comunity accept my wayspot PHOTO submission. Photo was added from Ingress.
It appears immediately couple of hours in PoGo in list of photos of given pokestop, but not appeared in Ingress in list of portal photo.
Is it some problem again with sync?
It is second time, another photo stuck "nowhere" about 2 weeks. Same situation, in Pogo it is, in Ingres is not.
Pls, somebody can answer to this?
Thank you
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Comments
This is a bandaid solution but if you give your photo a like in Pogo it for some reason forces a sync of it into Ingress
Hi, @Hikaru588-ING ok I give it a try 😎, but it doesnt make sense... I forced photo from Ingress not PoGo 🤦♂️
Yeah it doesn't make sense why it seems to work but it does. The move to a daily sync to the Lightship database for Ingress has caused a number of bugs.
You probably noticed the same thing as I did. It worked for a while, but now again it seems to be broken.
https://community.wayfarer.nianticlabs.com/discussion/27363/changes-in-waypoint-pictures-do-not-sync-to-any-niantic-game#latest
Hi, @SirKingIke-PGO
so Im not alone with this photos issue.. :)
And another thing, if you noticed...in Pogo, picture with the most likes isnt showed as title photo of pokestop/gym...in ingress its OK and it worked.
Maybe we should tag some experts here, like @NianticVK or @NianticGiffard
Could you tell us gentlemen please where is the problem?
Thanks in advance :)
Yes, I am waiting for more than a month now for a gym photo to switch, also I have a photo approved 4 days ago that isn't showing up any where. I was hoping that this new photo would trigger a photo I uploaded 3 months ago to become the main one. It's so freaking buggy now.
Photo sync in Ingress is not happening. Last tie it took months to be fixed, I hope this time things go faster but it's annoying.
Had photos accepted weeks ago (submitted 8months ago!) But still not appeared in ingress.
Another long term broken thing along with simple stuff like submission acceptance count not increasing etc.
I know of people who do not submit photos or submit new POI because of these issues. Im Shocked Niantic have allowed them to go on for so long
All of my photos submitted through ingress and approved since December have not gone live on either their portal or their pokestop. It is as if they never existed.
Hi everyone! We are aware of and looking into this issue, we'll share an update as soon we have resolved it.
Hi, @NianticGiffard thanks for reply... we will wait and look forward for the result 😃
Same problem: new photos accepted but not visible on the Ingress portal.
I am having the same ingress photo issue. Photos approved from ingress do not appear in ingress but does appear on pogo.
Just checked ingress and all photos are now sync'd.
Hmm, almost but not quite. Many things synced but still a lot of missing photos but I think it's getting there slowly.