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1. Browse the known issues section or check if another user previously posted about a similar issue.
2. Upvoting posts help us understand how many players are experiencing the bug.
3. Refer to the Best Practices to learn how to write a bug report.
4. File each issue separately if you’ve encountered multiple issues.
Something terrible has happened.
Buxmark-PGO
Posts: 2 ✭✭
in Report a Bug
Can't seem to login with Google account. I didn't see any help regarding this issue on this website.
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I'm having the same issue, both with google and facebook login
I'm having the same issue, both with google and facebook login
Same issue here. Can't login with facebook and google since one week. Seemingly nobody can help....
Thanks for flagging folks. This may be related to another issue we're investigating but also shows a different error message. What game(s) are linked to your Wayfarer accounts? Ingress, Pokémon GO, or both?
I'm having this too this morning. Both Ingress and PoGo are linked to Wayfarer. Logging in to Wayfarer with Google: "Something terrible has happened." Logging in with Facebook: "Email address missing An email address associated with your Facebook account must be added or shared in order to continue." Looking at the Settings in PoGo and Ingress - no there isn't an email address listed under the linked Facebook account, whereas there is under the linked Google account, but I would assume that this has alwasy been the case and it has never mattered before. Neither of them work anyway.
(Not Wayfarer, but for what it's worth, I can also log into the Ingress Intel map with Google, but if I use Facebook it tells me I don't have an Ingress account and invites me to create one)
Thanks @Dookie2754-PGO,
Adding your post to the investigation notes.
I’ve been asked to post here as a friend is experiencing this issue and can’t even get into this forum either.
when he to submit via PoGo he gets this message,, and also when he tries to reach anything wayfarer related. He is very active in submitting and doesn’t review.
Thanks @Elijustrying-ING, just sent you a DM.
@Dookie2754-PGO, @michixlol-ING, @Thibaultmol-PGO, @Buxmark-PGO quick question, does this happen sometimes? Able to log in randomly? Or are you not able to log in at all since reporting this?
Not sure if you meant to post something but your post comes up blank.
I was gonna chime in an ponder if it was related to my issue reported here but I forgot Niantic already saw it.
Hi- I'm brand new to the Wayfarer community. I heard about it just the other day, but each time I've tried to log in with the same Google account I've linked to my Pokemon Go account I've gotten the same error messages saying "Something terrible has happened". I'm only level 37 in the game, so could my level be a part of it? I was at least able to use my Google account to sign up for this community if not Wayfarer proper.
Any ideas for how to resolve this would be greatly appreciated.
Have people with this problem tried clearing their wayfarer/Niantic related cookies and cache in their browsers? Maybe Google/Facebook related ones too?
After that, close the browser and try again. You will have to login again if you clear those btw.
Worth trying if you are completely stuck in case this is related to cache or session data/login tokens in some way.
I have the same issue with my ING-Account, that is connected to google. I get this "something terrible has happened"-error very often.
My PGO Acc has also similar bugs. It is originally a PTC, that later got the FB-link for wayfarer reasons. Since few days the FB login doesnt work for the game as well as the wayfarer website. Statement there is "account doesn not exist". At the moment I get only a part of the wayfarer mails. So for example an appealed wayspot appeared without mail, but for another (wrongfully!) rejected appeal I got a mail ....
Maybe the google part of the problem might be some stuff, that is related to temporary data or cache stuff, because:
When I start my PC and instantly try to log in the wayfarer site with my google/ING Acc, then sometimes it works. But when I 1st try to do the FB/PGO acc, then nothing works afterwards. In this case everytime "something terrible happened".
Problems appear on PC as well as phone.
Hello Explorers,
Apologies for the delay on this announcement but this issue has been fixed. Please let me know if any of you experience this after today.
Safe Exploring.
The issue is still at hand for me it seems
😥
I'm having the same issue when I try log in, with both Google and Facebook, as you can see in the following images, the first error appears when I try logging in with my Google account, and the second one with Facebook.
I have an account in both Pokemon Go (I'm currently level 27), and Ingress.
i’m having the same issues a lot of others are having i have my facebook linked and it won’t let me in