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1. Browse the known issues section or check if another user previously posted about a similar issue.
2. Upvoting posts help us understand how many players are experiencing the bug.
3. Refer to the Best Practices to learn how to write a bug report.
4. File each issue separately if you’ve encountered multiple issues.
Accepted photo still not on portal after 7 days
Johnsonsine-ING
Posts: 395 ✭✭✭✭
in Report a Bug
Hi!
I added a photo to this portal
It was accepted on March 24th, one week ago today.
However, my photo is still not available on the portal.
Is this normal?
Thanks. 🙂
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I am having this same issue, four photos on three portals approved in the last three weeks have not appeared in game.
Have you tried the trick where you look at the close up of the current photo then swipe left to go to the next photo? If you do this in pogo and add a like there then sometimes it syncs to ingress. Sometimes it is actually there, just hidden until it gets the first vote.
Photo sync bug in Ingress has been around for a while, still waiting on a proper fix
Hi, sorry for the very late reply. 🙂 I don't know the trick you describe. I can only access the Wayspot via Ingress and by now I don't even have a key for the portal anymore lol. But I had and checked regularly for a long time, but the accepted photo just never showed up. I've never experienced the situation you describe, not in Ingress or back when I had my PoGo with Wayfarer access... 🤔 Guess it's just a lost cause that one.
Add your voice to this thread where many people have the same problem but Niantic gave not done anything. Maybe your bump will remind them
https://community.wayfarer.nianticlabs.com/discussion/9079/photo-bug-accepted-but-not-in-the-game#latest
Thanks for the link. I linked to my post here in there. I saw the first page on the post, I can't believe it's been a year and a half and it still hasn't been resolved. 😳
May 2nd and the accepted photo from March 24th is still not available on the portal. I found a key for another nearby portal and was able to check. Still not there.
@NianticGiffard can you or anyone else say something about this? Seems a LOT of people are experiecing this issue and there is a strange silence from Niantic. Not very motivating for Wayfinders.
I apologize for the silence in this thread. I would like you to know that we have received several similar reports and have sent them to our concerned team to have this issue investigated again.