1. Browse the known issues section or check if another user previously posted about a similar issue.
2. Upvoting posts help us understand how many players are experiencing the bug.
3. Refer to the Best Practices to learn how to write a bug report.
4. File each issue separately if you’ve encountered multiple issues.
Hebrew text displayed backwards
masterGrogu-ING
Posts: 2 ✭✭
@NianticTintino @NianticDanbocat @NianticGiffard
Hello,
I would like to bring more awareness to this bug that has existed for YEARS.
Sadly, all the details have been already reported and ignored by your team here.
The reporter of this bug has been very friendly and patient, but I'm here to express my deep disappointment from the way you COMPLETELY ignore this issue, that has been around for years (if not from the first day of the game!), and impacting, so it seems, Ingress, Pokemon Go (and possibly Wizards Unite), AND not only the hebrew text, but also from what was reported the arabic text as well (which covers slightly bigger territory and affects a bit more people, than our clearly insignificant community here in Israel)
This is the most basic problem that programmers learn to deal with when they learn coding, it's called Charset Encoding, so please dont tell us how it's under investigation and hard to fix. I thought Niantic was created by Google devs.. no? you only pump our personal details to them? ok.
Sadly I dont expect this to ever be fixed, therefor..
To any player who'll see this post in the future, USE ENGLISH when submitting/updating.
To the Niantic devs, all I have left to say is that if you dont care about the quality of your product, why sould we the players invest our time in improving submitions? wasting our time for free to review submitions? wasting our time submitting VR scans of locations for your buziness benefit?
We deserve better.
Comments
I understand your sentiment. Although this issue is still under investigation, we would request your device & browser details to get to the root cause and resolve it sooner.
May I enquire why the browser details are required? This issue happens during the nomination process itself, on both Ingress and Pokemon Go. I've showed what it looks like on PoGo in my initial post on this thread; I can replicate it on Ingress too, if needed.
Device details should suffice in this case.
I've personally experienced it on LG G6 and Samsung Galaxy S20 FE.
I've asked around, and people have been also experiencing it on Samsung A5 and Samsung A50. If I get more answers, I'll add them here.
Of course, considering I've seen a wide variety of nominations with backwards text over time (as I've shared in my own thread on this bug), I doubt this is an issue limited only to this handful of models.
Thank you for writing back with the requested details. I'll share the information with our concerned team and circle back when we have updates to share.