Welcome to the Bug Reporting page! Please refer to these tips when submitting new bug reports:
1. Browse the known issues section or check if another user previously posted about a similar issue.
2. Upvoting posts help us understand how many players are experiencing the bug.
3. Refer to the Best Practices to learn how to write a bug report.
4. File each issue separately if you’ve encountered multiple issues.
1. Browse the known issues section or check if another user previously posted about a similar issue.
2. Upvoting posts help us understand how many players are experiencing the bug.
3. Refer to the Best Practices to learn how to write a bug report.
4. File each issue separately if you’ve encountered multiple issues.
Comments
This one appeared yesterday!
I'm finally feeling a bit of relief today! It would be nice if @NianticTintino or somebody official could make an announcement, either here on the Wayfarer forums, or since it impacted mostly Ingress players, something over there too. But here's my scorecard so far:
There's still a few outstanding bits, but I can relax a bit now and don't really have to wonder if my future nominations will show up in-game. These outstanding bits are:
All the portals which were accepted are now live in Ingress today when I checked. But I don’t know if it will stay there like that or will again vanish. But as of now, everything is in the network:
@NianticDanbocat @NianticTintino
We are not sure if this is a full fix - we know keys and portals have appeared.
We are unsure about portals discovered.
Is it a full fix ie going forward things should run smoothly?
it would be good to have a communication about the above.
I also think we deserve an explanation- it would be good in terms of rebuilding trust in the system.
Still no sign of my missing portal 3 months later , think I will resubmit
@NianticDanbocat @NianticTintino
3 new portals approved this week. No one in Ingress, no key...
Edit: They doesn't count to Ingress stat neither 🙄
Did they appear in PoGo and, if so, did you try to 'like' the picture to make them appear in Ingress? It works for me with 1 portal. As for my last one, it took 2 days to 'sync' and did not count as discover and I did not receive the key...
After 6 weeks, this one finally turned up in the last few days and I got a key for it.
Other new ones that have recently been accepted either turn up 20 odd hours after they get accepted or don't appear at all.
People use wayfarer to add POI to Niantic games. If they are not appearing then it's unfit for purpose. How something so fundamental can be left broken for so long is beyond me. Ultimately People will just stop submitting and reviewing less.
Mine finally showed up on 17th Nov (+/- 2days), got the key, don't think I got the credit or the AP though :(
My application was recommended by a friend and I contacted the Pokemon GO operator earlier to make the lightship prosperous. Although it did not prosper to Pokemon GO, I will report it because it remained in shape. I hope it helps.
It seems that AP rewards for successful edits are also affected by the change to a sync schedule. I'm only seeing the usual +AP reward popup if the edit happens to be reflected in game right away, can't tell if the AP is added behind the scenes later on.
two Wayspots approved this week, neither one is shopping up in Ingress.
I’ve noticed they have been appearing later than ever before. I had one appear two days after it was accepted awhile back
I have two portals in a very very low portal dense area that have not showed up yet.
Seto Külävüü
Location: XHGC+WW Karisilla, Põlva County, Estonia
Accepted on: 15. Aug 2022 15:05
Freedom monument of the Pechory county information sign
Location: Värska, 64001 Võru maakond, Estonia
Accepted on: 13. Aug 2022 19:35
Other 2 portals in other locations have appeared in the game (one in Põlva, Estonia accepted on 16. Aug 2022; one in Nõo, Estonia accepted on 17. Aug 2022).
I had an appeal accepted a few days ago which has not appeared. It is a safe distance from any others. Pictures below.
Also no new photos have synced to Ingress for months without upvoting it in Pokemon. This shouldnt be necessary, especially since I do all my submitting through Ingress. Not all are easy to return to and upvote.
My waypoint in the post above has still not appeared, but another which was only accpted yesterday has appeared at the usual time tonight.
where are Niantic? It's about time someone from Niantic replies
@NianticGiffard @NianticTintino @NianticAaron @NianticKK @NianticOtoStar @NianticSC @NianticVK
@NianticGiffard @NianticTintino @NianticAaron @NianticKK @NianticOtoStar @NianticSC @NianticVK
Please look into this matter and/or give some feedback. how many posts does it take? After all, we are doing free labour for you by submitting.
buongiorno, **** un portale accettato ma mai apparso nonostante sia lontano da tutto il resto.. Sono passate 2 settimane, è normale?
@NianticGiffard @NianticTintino @NianticAaron @NianticKK @NianticOtoStar @NianticSCbuongiorno, **** un portale accettato ma mai apparso nonostante sia lontano da tutto il resto.. Sono passate 2 settimane, è normale?
Grazie
Sorry for the inconvenience, @Sunlitgarden-ING! The Ingress team is aware of the issue but unfortunately, we don't have a timeline to share at the moment. We appreciate your patience, the Wayspot will appear in Ingress if it meets the density and inclusion rules. Thank you!
It has been a month since this issue started again. An update on the progress would be nice.
So far it seems that some people have gotten their portals live, but others have not.
@NianticOtoStar @NianticVK @NianticGiffard @NianticTintino-ING @NianticAaron @NianticKK @NianticSC
We would also like to hear what is being done to make sure this issue won't happen again, as it is obviously a recurring issue!?
Was looking forward to make a mission out of 16 new information-signs with history in my home-town, so it is really frustrating that one of them is missing because of this issue!!!
I've had an interesting thing happen. I reported a portal for removal during that window of time when things weren't syncing. It was removed from PoGo, but not Ingress. I have since reported it two more times, each time saying it was successful and Niantic would accept the change. Except, the portal still stands.
First reported on June 9th and accepted for removal on August 14th.
Reported again on Sept 6th, accepted for removal on Sept 8th.
Reported again on Sept 12th, accepted for removal on Sept 14th.
@ZeroHecksGiven-ING Hah. Zero Hecks Given. That is the impression I've got from Niantic in the matter of responding to things in here....really unprofessional I must say! I do like what Niantic is doing, but updating and responding to their users on different matters....BIG nope!
I have stopped paying attention to the mails of Picture approval, I know its not reflected. This issue has been going on for over a year, there is still no rectification. Atleast what they can do it sync the pics accross games so that pics which are visible in Pogo will get reflected in Ingress.
Have had all outstanding portals now come on line.
Thank you for addressing this issue.
I noticed one of my outstanding ones approved, but my approvals the last couple of days have not shown up (and one of my accepted appeals from a month ago still hasn't made it in).
One of those has come live, other one not.
Also, one of the photos I submitted in Nov 2020 and that was accepted in Dec 2020, came live yesterday, but still missing 10+ photos from the end off 2020.
Stull missing on approval from august. Photos?