Welcome to the Bug Reporting page! Please refer to these tips when submitting new bug reports:
1. Browse the known issues section or check if another user previously posted about a similar issue.
2. Upvoting posts help us understand how many players are experiencing the bug.
3. Refer to the Best Practices to learn how to write a bug report.
4. File each issue separately if you’ve encountered multiple issues.
1. Browse the known issues section or check if another user previously posted about a similar issue.
2. Upvoting posts help us understand how many players are experiencing the bug.
3. Refer to the Best Practices to learn how to write a bug report.
4. File each issue separately if you’ve encountered multiple issues.
Comments
thanks for the update @NianticCasey-ING.
I will add one point to this discussion. I think the issue that concerns many of us is that we have not changed how we rate. But this “not a bug” suddenly appeared, locking us for out days at a Time.
For instance, I can confirm that I’ve been rating the same way since last November and Didn't encounter this “not a bug” until three weeks ago. I don’t use tools or scripts. I have home and bonus locations set. I have a high agreement percentage, and green rating. I’m sure I’m not the only one with these attributes. You can see why we would be confused at this sudden change in wayfarer behaviour.
Clearly, something in wayfarer changed that either created this issue or made it far more widespread.
That being said, we appreciate your efforts to liberate us from wayfarer purgatory.
Why does it matter if we take less than a minute per review? @NianticCasey-ING
^this. How long do they want for us to stare at the review? I've also noticed that the common trigger for cooldowns,for me, is when I click that a nominations is a duplicate.
Seriously, it's 100% a duplicate with a wayspit clearly on top, but to avoid cooldowns I now have to leave my phone untouched before pressing the obvious duplicate button.
Ps: thank you for looking into the problem. We are grateful. It's just that many ppl said they reviewed for years with the same speed and the "no nominations" sign for multiple days seems odd.
I’m still confused. All of these issues (ratings dropping abruptly, nothing to review for days on end, nominations sitting in voting for days on end) started at almost the exact same time. One random day at the beginning of May, I logged onto Wayfarer to find my rating had tanked into the red zone.
Next thing I know, it won’t let me review anything for ages (a problem I still have even though my rating improved after retesting). All of my nominations which used to come to an agreement in less than a week have been sitting stagnant for over a month. All of this happened at the same time, and everyone in my area that I’ve talked to have had the exact same issues. How can there not be something going on?
This is a disappointing update. To say its 'not a bug' suggests it was intended. I take it they made an engineering change that was meant to work in theory to stop bots. But in practice, its hitting your customers with false positives - free labourers who deserve a postive user experience, not hostile design.
I was not using a script. I was voting carefully. The system should be programmed to just give me a 4 hour ban for 'going too fast'. But as others have noted, it doesn't take more than 1 minute to make a decision on a blurry photograph of a driveway. Or to reject a rock. Or find a duplicate. Which are 3 of the decisions I made before being locked out. I was only reviewing as a hobby and wanted to get my score green again.
The estimate of how long it takes a human to make a good decision needs to be reconfigured; and there should be no softbans without the usual message to the user.
(I've been locked for 3 days currently).
Hi Casey, thank you for your response.
Our local community had a lot of momentum submitting playgrounds, parks, and other obvious nominations. But this issue has made reviewing very unenjoyable. I hope this non-bug doesn't end up pushing away people from Wayfarer and Pokemon Go, but it already seems headed in that direction.
@NianticCasey-ING please be assured that a reviewer sometimes does not need 1 Minute to complete a review. in most times, a experienced reviewer does need 20-30 seconds, if at all.
If you stick to that, please pay your reviewers equally. if i can only do 60 reviews at an hour, id better use my time go take up a part-time job that gets me a payment that is right.
I appreciate your reply @NianticCasey-ING but, respectfully, everyone who's spent a few hours reviewing should be aware that the average candidate takes MUCH less than one minute to be reviewed. I don't need a minute to accept a church or a soccer field that are perfectly visible from StreetView, or to reject a school or a tree. As others have said some candidates may take longer, but they are the exception: I think on average I spend no longer than 30 s per candidate.
From my personal experience in March everything was going as usual, then in April everything became faster and I also received responses for all my edits from early 2020, but I also started seeing the "no nominations to review" message. Then, from around the beginning of May, everything has became much slower and my nominations now take weeks to be accepted or rejected (in March it used to be 4-7 days). My and others' ratings also went red in this period. While this may not be a bug, it is crystal clear that something MUST have changed in the system and, even if you prefer not to give us the details, I really think you should at least acknowledge the change, given how much time and effort we put in enhancing the games.
The most annoying part of this bug is that if I can't review, my POI won't go to voting. In my locations I have nominations in queue for over a month, because just aprimored ones go to voting.
How many seconds does it take to someone to decide whether this is eligible or not?
i love it when I review something where the submitter has put time and effort into and they provide links to read up more on the submission but those submissions are very few are far between.
It really is up to Niantic to put more effort reaching out to submitters to teach them what not to submit and how to make their submissions better. Too many submissions are simple easy rejections that only take seconds to work out.
in my reviews this morning some examples of quick easy rejections, a few submissions with clear obvious license plates, public footpath markers where the submitter tried calling it a trail when it’s obviously not from the photo. A few Common postboxes (with no effort in the description). A few duplicates (because PoGo players can’t see Ingress portals and don’t understand why their submissions are getting accepted but not going live)
the only one I needed to spend time reviewing was an art centre where the submitter had taken the time to include a really good supporting picture, photospheres, links to 2 websites about the centre and I really hope that submission gets accepted because the submitter had quite clearly spent the time and effort into their submission.
The wording "One of the leading contributors to this is the speed at which you review triggering this lock." - unless this is referring to the "A cooldown has been activated" message - just leads me to the following interpretation:
(Otherwise I'd speculate that they might have some kind of quota for the number of reviews you are able to do within a period, as a throttling mechanism, and if you do a lot of reviews you may be emptying this allotted queue and it just takes a long time for you to be assigned a new batch. I don't know. Just speculation from a software developer perspective.)
Some of you have review times of less than a minute. One of the leading contributors to this is the speed at which you review triggering this lock.
This edit review above should take at best two seconds. Just recently, one of our group members reviewed five very basic edits in a row that just consisted of random capitalisation and blaringly obvious location edits and received a cooldown lasting 4 hours. He tried to wait for maybe half a minute before progressing to the next one, but alas it's almost impossible to instantly choose and move onwards for your benefit. Our work and dedication to Niantic's Wayfarer system is penalised for wanting to be efficient and productive, rather than tanking and bulking time that could be better utilised somewhere else.
What caused or change this? I mean, our area (Sydney, Australia) isn't getting any "No nominations to review at this time" notices since there is an increasing backlog, but the unnecessary cooldowns is painful.
@HaramDingo-ING "our area (Sydney, Australia) isn't getting any "No nominations to review at this time" notices since there is an increasing backlog"
Just to be clear, us who get the bug, also have an increasing backlog/supply of portals - we just don't have access every day :)
It also seems to be a problem pertaining to select users, not select areas
Just an update - I am receiving reviews again, I'm guessing due to the invisi-lock ending naturally (others reported getting reviews again after 3-5 days) or maybe they're tinkering with things.
I'm trying to artificially slow myself down by writing longer reject reasons and classifying objects, but in my experience softbans will still come out of the blue.
I recieved ~68 agreements while locked out (but stayed on yellow) btw
I got reviews this morning. I rated at a glacial pace. To stretch things out I filled out the poi type at the bottom and If still unsure about how fast I was, I typed in extra stuff in the optional box to stretch things out. 30 reviews later I’m locked out again. The “go slow and you have nothing to worry about” line we have been fed is clearly false.
I am doing everything Niantic has asked. I have passed the test. I have a green rating (over 12,000 reviews). I don’t use scripts or tools. I have home and bonus locations set. I have a high agreement percentage. I rate slowly. I don’t know what more Niantic wants.
I am very frustrated and unimpressed.
TL DR: don’t hold your breath that the “review slowly” advice will change a thing.
How depressing/demotivating/scary it seems, stopping before the end of the feed (which you can not know when you meet) keeps you "alive" for another day.
i hope this is just you guys working On the system but I had a bunch of my recent nominations disappear from my wayfarer account. Around ten that have just disappeared overnight.
edit: they are back!
It's also worth pointing out that many reviewers choose not to set their Home location because you can NEVER EVER change it. We should naturally receive submissions in our play area; setting the Home location to that location is redundant. Setting it elsewhere may be inappropriate, in some cases.
If setting a Home and Bonus location is required to be able to see reviews, that's certainly not communicated clearly to reviewers and, frankly, feels a bit unfair.
I will also add my voice to the chorus of "it doesn't take a minute for most reviews". Duplicates, in particular (identical photo; identical location; identical title - likely due to the double-submit bug) take very little time as do most title and description edits. Obviously good candidates whose location is clearly accurate based on both Streetview and Satellite Map (playgrounds, churches, etc.). Obviously bad candidates (rock on someone's front lawn). All quick reviews that don't require anywhere close to 1 minute.
I have this same issue last week oh, and after waiting a few days I finally contacted support and after finally letting them know that it was nothing that I had done personally I received a response from the support team saying they would look into it a little further and 30 minutes later I was back reviewing. This has happened to me again this week. And I am now on day 2. I am giving it another 24 hours and then I will contact support again. I do not use anything except for my phone to review. And if it really is a speed thing then I guess I just need to sit and wait for about a minute before I hit submit on a picture of a tree. That is an extreme example but typically it's not hard to figure out within the first 30 seconds that something is either good or bad. The ones that usually take me longer are ones that look good in the picture but then can't find the location on the map and they put it on somebody's house. I do make a good faith effort to try and find the correct location.
I've reached out to other members of our reviewing community, and anecdotally, there are multiple reports that seem to agree that going slowly does nothing to avoid the "no nominations" message. Unless Niantic's intent is, you only get around 30 reviews for 3-4 days, so you should take that long to review them.
For two days now, when I click review I have a notification that states their are no new nominations. There’s a try again button which I click and states the same thing. Please help. I enjoy reviewing nominations. Thank you.
Hello Casey, thank you for this update.
Again I must emphasis that as an active member of my local Wayfarer community, being hit by several multi-day cooldowns - without even knowing WHY - was VERY harsh. At the very least, please post an official list of clear guidelines teaching us how to avoid this situation.
At the end of the day, the situation is this:
From a behavioral POV, this is the worst way to try and teach someone to perform the wanted behavior. Both in theory and in reality, it just incites frustration. It teaches the user to avoid any kind of behavior altogether in order to avoid getting punished - that is, to stop using Wayfarer at all.
I received reviews today and used a timer to make sure that I took at least 2 minutes on each review. After 22 reviews, I received the "no nominations" message yet again. There have been several posts that have shown proof that a slower review speed does not avoid the "no nominations" message, and no posts (to my knowledge) that have shown evidence that it does. I have my home & bonus location set.
The issue appears to be that Wayfarer is not opening up as many nominations for people to review, and that there seems to be a set amount released every ½ week or so. I understand that this is a work in progress, and hope that Niantic will continue to use community input to resolve this issue.
*edited to be more constructive*
I don’t believe that this state of affairs was intentional. Call me overly optimistic, but I have to think Niantic is aware that some reviews just don’t take long and this is an unintended consequence of whatever change they made that caused this. I suspect we are being blamed for “reviewing too fast” as it is easier to do that than actually resolve the problem. To be honest, I wouldn’t mind that advice IF IT ACTUALLY WORKED.
I suspect Niantic changed some things around in the system to achieve some objective, whether it be to ensure integrity of reviews or something else, and inadvertently broke the system for a subset of users. Unfortunately, we are that subset, and it appears anecdotally that this subset consists of a lot of high volume reviewers. Not sure if that is also having impact on the speed of submission approval.
It is also disappointing that those of us who are impacted can’t get access to upgrades. I hope Niantic will consider giving those who were impacted by this some upgrades to account for the fact that we would have earned them had we been permitted to carry on reviewing as normal. I usually am carrying 7-10 upgrades at any given time. I’m now at 0 with five non-upgraded subs just rotting away in voting. When upgraded, I get a result within 48 hours of a sub going into voting. I’m told without an upgrade, it takes over a month.
Nuevamente el mismo error.
Pero esta vez con 2 cuentas al mismo tiempo.
Mi cuenta de ingress y mi cuenta de pokemon go.
Llegan al 75% de una nueva mejora y me quedo sin poder evaluar.
La vez anterior este bug duro alrededor de 5 dias, antes te enfriaban por 24 hrs pero 5 dias!! encuentro que es demasiado.
Espero solo sea un error y no una sancion.
Uh, yeah. If you could just go ahead and fix this BUG (yes, it's a bug whether you want to deny it or not), that would be great. I've even slowed down when reviewing stuff to try and prevent this from happening and after, I don't know, 30-40 reviews, I get locked out for a good 3 days.
So the reason that I have this bug, is that I rated to many, to quick?
When is the lock released?
How long does this ban last ... Nothing works since Thursday. I think it's totally unfair ... I put so much effort into translating Czech very often, comparing satellite images with other maps ... and then something like that happens ...
I keep trying to post a screenshot of Pokémon Go Supports response to me on this issue which I just received. Basically they say that the system is working as intended, and if one gets a cool down it’s because an anomaly has been detected. I was then told to wait a few days.
Nothing specific about what anomaly has been detected and how that can happen when I rate in accordance with the guidelines. So it appears the message is consistent. This isn’t a bug and working as designed as far as Niantic is concerned.