Duplicate Report (Wayfarer only portal)
Title: The Hydro Court
Location: approximately 54.003202,-1.551317
Harrogate, UK
Screenshot of rejection email: N/A - I'm reporting a duplicate that doesn't appear in any games, so I can't use the in game function as usual
Additional details:
Niantic have recently imported a lot of data from Courts of the World for the upcoming NBA game. However, you don't appear to have checked which courts are already in the database. This new import already exists as a wayspot, titled Harrogate Hydro Basketball Court, at almost identical coordinates. Attached below are screenshots showing this.
As the newly imported wayspot is a duplicate of an already existing POI, and the pre-existing POI has a picture and description, thus making it the better quality of the two wayspots, the new POI should be retired.
Comments
Thanks for the appeal, Trainer. It looks like we haven’t gotten to this request yet or it hasn’t been submitted via the Scanner; at this time, we only take appeals to overturn decisions we’ve already made.
@NianticAtlas as stated, the duplicate does not appear in any games, it can only be seen on the map when attempting to submit a new wayspot within Pokémon Go. Therefore it's categorically impossible to submit a report through any app, and that's why I've requested it here. Please reconsider your response and deal with it accordingly.
Just to prove that it doesn't appear in Ingress either @NianticAaron. How exactly should we go about reporting wayspots that don't exist in any games if doing it this way is wrong?
Apologies for the incorrect tag in the above post @NianticAtlas, it wouldn't let me edit it.
Hi @HankWolfman-PGO! Please contact us through the Wayfarer help chat widget. We'll look into this. Thank you!
Hi @NianticLC, I did as you suggested and here's the reply:
That doesn't really help, because as stated, this isn't a Pokémon Go issue. Yes, the screenshots come from Pokémon Go, but it's a duplicate wayspot that does not appear in any of Niantic's games. I don't understand why it's so difficult to get an obvious and lower quality duplicate of an already existing wayspot removed just because it doesn't actually appear in any Niantic games.
If there was a way to report it in game, I would do that. You can see I've been on the forum for a long time now and that I frequently post here, so I know how the system normally works and I follow those procedures when it's possible to do so.
In this case it simply isn't possible though, so I'm trying to do the next best thing by reporting it here to help you maintain the quality of the database, which I thought is what Niantic wanted wayfarers like us to do. If I'm wrong about that though, then fine, leave the duplicate there. Maybe I'll just stop trying to improve the database completely if it isn't actually an issue that wayspots are being duplicated.
So, to use a terrible pun given the nomination, the ball is in your court. Given the circumstances, will you kindly process my request to remove The Hydro Court for being a duplicate of Harrogate Hydro Basketball Court? Or will you let the duplicate remain, forever stuck in the database with no picture or description to its name?
We have removed the Wayspot "The Hydro Court" and the changes should be reflected soon. Thanks!
Thank you @NianticLC. Confidence in the system (somewhat) restored :)