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Upgrades not used are gone // Mejoras no usadas desaparecidas

ING: Hello, i dont know if this is a bug or do the upgrades expire? but i had 3 upgrades that i hadnt use cause i had no submissions sent at the moment. I sent a submission so now the available upgrade count should be 2 but it shows 0, and as i was reviewing wayspots submissions i got to the 100% but no new upgrade was awarded. Is there anything i can do?
PD: I want to note that my score went down from the top one to average, so it could be some sort of punishment? Is that something that happens?
ESP: Hola quisiera saber si se trata de un bug o si es que las mejoras caducan despues de tiempo si no se usan?, tenia 3 mejoras disponibles que no usaba ya que no tenia propuestas bajo revisión al momento. Mandé una nueva propuesta asi que ahora deberia tener dos mejoras pero se muestra 0 como disponibles, y estuve revisando wayspots pero al llegar al 100% de acuerdos no obtuve ninguna mejora nueva, se puede hacer algo?
PD: quiero hacer notar que mi calificación como revisor bajó de genial a en la media, puede que sea algun tipo de castigo? o es algo que pasa?
¡¡Gracias/Thanks!!
Comments
On https://wayfarer.nianticlabs.com/new/settings is your very last switch (Automatically Apply Upgrades) on or off?
On https://wayfarer.nianticlabs.com/new/nominations screen, after the search box, tap the lines (with a down arrow). Select Upgraded, then tap Filter.
Were your Upgrades used somewhere you didn't expect?
Hello,
1.- It was On, i only turned it off after the problem occoured.
2.- I counted 45 upgraded objects while filtering my contributions page but my profile page shows 48 redeemed as if my newest submission charged me 4 Upgrades instead of 1, and i have 0 available at the moment.
As i keep reviewing im getting agreements but then no new upgrades after hitting the 100%
Interesting. My only other guess that could be a hint to what unique is going on - did you get an email saying you've been reviewing incorrectly or abusively or something? If so, maybe Niantic intended to turn of your Wayfarer altogether, and only got a few steps done?
I checked on Spam but there´s nothing there, in fact the only mails i got recently from Niantic are from the submission that already got aproved today and confirmations of the new submissions i sent today. everything is working fine aside the upgrades
Hi @Trainermando-PGO, thank you for bringing this to our attention. Could you please confirm that you have turned off your auto-upgrade feature from the Wayfarer settings?
I tried inserting screen recordings to this comment but it didnt work. but there are some screenshots in the next one.
Yeah i turned it off after i noted there was a problem
And that is my profile showing 48 Upgrades as redeemed but upon filtering to only Upgraded objects in my contributions page i can only count 45 of them.
Hi @Trainermando-PGO, thank you for confirming and we have gone ahead and added 3 Upgrades to your Wayfarer account. We apologize for the inconvenience caused.
Best,
I just looked into my profile and i saw them, Thanks for your help!