The ones that sit at in queue are proximity blocked by other nominations that are already in the system being voted on. You have to wait for them to resolve before yours can progress to in voting.
pretty sure no one else nominated nearby these because all the stops in that area are mine and already upgraded the rest in the area. They were all just sitting there as well but you are probably right I am sure someone else has something in voting nearby but it is more than a handful that old and they are not all in the same area.
I've 4 upgraded nominations languishing now for as many as 11 days without a decision. I continue to collect 3 or 4 upgrades a week, so, by this metric, nomination resolution continues at more or less a normal pace.
Someone with this issue of stalled upgrades said Niantic checked their nominations and reported that there was nothing wrong with the algorithm. If that's the case, Niantic must have recently tinkered with the algorithm. If so, I hope Ninatic sees our plight as something to fix, as opposed to an unfortunate side effect of an overall 'improvement'.
I think I'm done reviewing until I see some progress with my own stalled and upgraded nominations. I'll just wait for an email that a decision was made on one of mine before bothering to come back. Hopefully they fix whatever they broke
so has everyone who's gotten their upgraded nominations resolved in the past ~36 hrs reported the details of their lagged in-voting upgrades here?
is niantic manually remedying each of the affected nominations, or are we just crossing our fingers and hoping our upgraded noms also get pulled out of whatever algorithmic sinkhole they're trapped in soon?
All my upgraded noms are now resolved - I had not reported the second two. While there is still a delay compared to the almost immediate change I would have seen in the past it is now more like hours rather than days.
Upthread an ambassador Elijustrying-ING asked for details of any stuck nominations to be listed here. Wasn’t anything official. Second post on the thread
upgrade applied. a delay of a couple hours (unusual) but worst when it was moved to be "in voting", and now has stayed there "in voting" for several days. this has never happened with using an upgrade before.
The two I wrote about on May 16 are still stuck in voting -- and I thought I read that the new upgrades were going through normally, so I upgraded a 3rd nomination a couple of days ago and it, too, is stuck in voting. So I now have three upgraded nominations stuck in voting. I sent a message through Niantic yesterday morning... no reply (yet). FRUSTRATED.
It's definitely weird to have my submission (45.452907,-98.418277) upgraded and In Voting for 4+ days, while a submission I submitted three days ago made it into voting without an upgrade and was approved this morning. If that doesn't tell me all I need to know about the bugginess...
“Thank you for sharing your example. The Ambassadors and I have gathered and looked into several examples and while some were false alarms, several of them are behaving unexpectedly. I've sent the issue to our team for further investigation. We'll keep you and the community updated.”
The team are still investigating to try and establish what is happening as some seem to behave normally whilst others don't. It’s clearly taking time to get to the bottom of the issue.
Which tool do people use to see when their nomination was upgraded? I have 3 nominations upgraded and my sister has 1. All 4 of them have been sitting in voting for weeks now.
Thank you all for your patience while we investigated this issue. We have identified the root cause of the issue and our team is diligently working on a fix. We know Upgrades are important to you and take many reviews to earn. We want to share that this fix will take some time before you once again experience what was the normal resolution time for your Upgrades. We will continue to keep you posted here once the fix has been fully applied and you can expect Upgrades to behave as intended.
That’s good to hear, although it’s a shame it’s not going to be a quick fix. I guess I’ll just keep sitting on upgrades, specifically the ones earned from the Spain challenge this week.
Same. I just assumed it was like all the others being suddenly so slow to move in the last few weeks. Seems many more nominations go into voting at once lately, but they just sit there forever. It was much quicker when only 5 or so went into voting at a time, rather than 20+ 🤷♀️ I'd rather 5 decided in a week or so than 20 results trickling in over months, personally 🤦♀️
The Gateway
IN QUEUE
UPGRADED
2023-05-18
San Mateo Ave/Fifteenth St, Mildura VIC 3500, Australia
Thanks for keeping us update. What I understand is that you’re working on a fix for next upgrades but what about the ones that has been applied to nominations and are stuck for now ?
Comments
@THEROOKlE-PGO this my oldest in queue.
The ones that sit at in queue are proximity blocked by other nominations that are already in the system being voted on. You have to wait for them to resolve before yours can progress to in voting.
pretty sure no one else nominated nearby these because all the stops in that area are mine and already upgraded the rest in the area. They were all just sitting there as well but you are probably right I am sure someone else has something in voting nearby but it is more than a handful that old and they are not all in the same area.
I've 4 upgraded nominations languishing now for as many as 11 days without a decision. I continue to collect 3 or 4 upgrades a week, so, by this metric, nomination resolution continues at more or less a normal pace.
Someone with this issue of stalled upgrades said Niantic checked their nominations and reported that there was nothing wrong with the algorithm. If that's the case, Niantic must have recently tinkered with the algorithm. If so, I hope Ninatic sees our plight as something to fix, as opposed to an unfortunate side effect of an overall 'improvement'.
I think I'm done reviewing until I see some progress with my own stalled and upgraded nominations. I'll just wait for an email that a decision was made on one of mine before bothering to come back. Hopefully they fix whatever they broke
so has everyone who's gotten their upgraded nominations resolved in the past ~36 hrs reported the details of their lagged in-voting upgrades here?
is niantic manually remedying each of the affected nominations, or are we just crossing our fingers and hoping our upgraded noms also get pulled out of whatever algorithmic sinkhole they're trapped in soon?
mine is still "in voting".
it's been several days.
All my upgraded noms are now resolved - I had not reported the second two. While there is still a delay compared to the almost immediate change I would have seen in the past it is now more like hours rather than days.
Still "In Queue" after +24h of using my last upgrade. I don't think that the queues and "upgrading system" works better at all...
how do we report this?
Upthread an ambassador Elijustrying-ING asked for details of any stuck nominations to be listed here. Wasn’t anything official. Second post on the thread
@Elijustrying-ING
Entrance Directional Sign at Fernbank Park
(39.125241 , -84.705192)
upgrade applied. a delay of a couple hours (unusual) but worst when it was moved to be "in voting", and now has stayed there "in voting" for several days. this has never happened with using an upgrade before.
I’m dealing with this too. Several nominations have been upgraded for days with no movement.
The two I wrote about on May 16 are still stuck in voting -- and I thought I read that the new upgrades were going through normally, so I upgraded a 3rd nomination a couple of days ago and it, too, is stuck in voting. So I now have three upgraded nominations stuck in voting. I sent a message through Niantic yesterday morning... no reply (yet). FRUSTRATED.
Any confirmation yet that Niantic is working on this? Mine's been upgraded and stuck in voting for over a week at this point.
It's definitely weird to have my submission (45.452907,-98.418277) upgraded and In Voting for 4+ days, while a submission I submitted three days ago made it into voting without an upgrade and was approved this morning. If that doesn't tell me all I need to know about the bugginess...
There was a message from @NianticTintino-ING in the bug report section
https://community.wayfarer.nianticlabs.com/discussion/42954/upgraded-nominations-are-stuck-in-queue/p1
“Thank you for sharing your example. The Ambassadors and I have gathered and looked into several examples and while some were false alarms, several of them are behaving unexpectedly. I've sent the issue to our team for further investigation. We'll keep you and the community updated.”
The team are still investigating to try and establish what is happening as some seem to behave normally whilst others don't. It’s clearly taking time to get to the bottom of the issue.
Its a frustrating situation.
upgrades should be awarded back for not working as promised...
@anakin513-PGO when did you apply the upgrade please
Which tool do people use to see when their nomination was upgraded? I have 3 nominations upgraded and my sister has 1. All 4 of them have been sitting in voting for weeks now.
Hello Explorers,
Thank you all for your patience while we investigated this issue. We have identified the root cause of the issue and our team is diligently working on a fix. We know Upgrades are important to you and take many reviews to earn. We want to share that this fix will take some time before you once again experience what was the normal resolution time for your Upgrades. We will continue to keep you posted here once the fix has been fully applied and you can expect Upgrades to behave as intended.
That’s good to hear, although it’s a shame it’s not going to be a quick fix. I guess I’ll just keep sitting on upgrades, specifically the ones earned from the Spain challenge this week.
I think I am done reviewing until this is resolved.
You can just stocking upgrades and not using them until the issue is resolved.
Same. I just assumed it was like all the others being suddenly so slow to move in the last few weeks. Seems many more nominations go into voting at once lately, but they just sit there forever. It was much quicker when only 5 or so went into voting at a time, rather than 20+ 🤷♀️ I'd rather 5 decided in a week or so than 20 results trickling in over months, personally 🤦♀️
The Gateway
IN QUEUE
UPGRADED
2023-05-18
San Mateo Ave/Fifteenth St, Mildura VIC 3500, Australia
Thanks for keeping us update. What I understand is that you’re working on a fix for next upgrades but what about the ones that has been applied to nominations and are stuck for now ?
Hi @Elijustrying-ING same problem here. Both have 360
Font de la salut
38691439 , -451254
2023-05-09 Nominated & Upgraded
Partida Rbla. Alta, 18, 03818 Alcoy, Alicante, España
Street art Tempus fugit
38724529 , -482128
2023-05-20 Nominated & Upagraded. Today appears in voting
PGF9+R4 Alcoy, España
I'm trying to figure out how to double check but I think it was May 14th or 15th.
Thanks
Correct. Per our Help Center page, you can hold a maximum of 1000 Upgrades for future use.
Goal acquired? That's a lot of reviewing.