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1. Browse the known issues section or check if another user previously posted about a similar issue.
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3. Refer to the Best Practices to learn how to write a bug report.
4. File each issue separately if you’ve encountered multiple issues.
No sync in HPWU (Again!)
Roli112-PGO
Posts: 2,159 Ambassador
in Report a Bug
Sorry to bug you again @NianticCasey-ING but me and few others have been tracking syncs into HPWU for a few days and we have came to the conclusion that no new Waypoints or edits have synced into HPWU since June 10. This is not a case of "not all waypoints sync" as it affects edits as well. We have waited a couple of days to verify more waypoints as well as to allow a skipped sync and to account for possible weekend skip. We have have a few confirmed waypoints that synced June 10th but nothing since up to today. Hopefully there is acknowledgment and a fix soon, Thanks.
I will be posting a couple of examples separate, and hope others do so as well.
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These are just some of the examples I came across. The first two are new Waypoints, the third was an approved location edit.
reliable code that works not just one time! #not, please dont take a month just to acknowledge the prob (again)....
The poi that should be where the purple thing is was approved at 5:19pm on the 11th - synced to PoGo on the 12th, and still not in HPWU.
8 days later and still no sync or acknowledgement @NianticCasey-ING
Hey folks,
Sorry for the delay! Unfortunately, I can't really look into this based on screenshots alone (although it's possible that there is a bug at play here that's impacting the syncing into Harry Potter: Wizards Unite). It would be extremely helpful to have the name and/or coordinates (i.e. latitude x longitude) of the Wayspot in question so we can look into it.
@Roli112-ING @ArabellaArdelia-PGO if you have this information accessible I'm happy to dig in.
@NianticCasey-ING here’s mine: https://intel.ingress.com/intel?pll=47.540637,-122.348377&z=18
title is Moe Field
@NianticCasey-ING I’m another person who has been helping @Roli112-ING and @ArabellaArdelia-PGO track these. Here are some examples of post June 10th approvals not synced in my area:
Ralph G. Fitch Building 34.81054410771011,-77.44792699813843
MMC entrance sign 34.798308,-77.432598
Miller Motte College 34.797625,-77.432136
Little Free Library 85605 34.787106,-77.399569
Coastal Carolina CC East Sign Entrance 34.768852,-77.378188
I also have a few examples of Wayspots that have ported into every game except HPWU.
Roxy's Chatterbox Cafe (Approved June 15th) 40.266669,-76.713355
Hershey Campground Shuffleboard (Approved June 13th) 40.271711,-76.693287
Horse Shoe Trail - Hershey Cemetery (Approved June 12th) 40.30725,-76.640088
Midway Meadow Gazebo (Approved June 10th 9:32pm PDT) 40.270652,-76.692987
Coaster Crest Pavilion (Approved June 10th 5:16pm PDT) 40.270603,-76.69282
These following three share S2L17 cells with existing Waypots, so are not Pokestops, but are in separate S2L18 cells, so IDK if they would come online in HPWU or not.
Hershey Campground Pool Pavilion (Approved June 10th 12:13pm PDT) 40.270603,-76.69282
Hershey Campground Trail Bridge (Approved June 11th) 40.270603,-76.69282
Hershey Campground Volleyball Field (Approved June 12th) 40.270603,-76.69282
The latest Wayspot that I had approved that I could confirm ported to HPWU is this one:
Hershey Campground Horseshoe Toss (Approved June 10th 3:38am PDT) 40.270603,-76.69282
Hi, @NianticCasey-ING, a friend of mine shared these with me. As noted earlier, edits/contributions to Wayspots are not syncing, so it's more than just "not all Wayspots populate all games."
This one is is located here:
https://intel.ingress.com/?ll=41.567355,-93.826567&z=16&pll=41.567355,-93.826567
The edit was approved over a week ago:
As you can see from the Intel link, the in game title is "Valley View Field 4 (SW)" but the HP:WU title still reflects the old name.
Thanks for looking into this!
Thanks for sharing those specific examples, everyone. I've posted one of mine pending approval, and may share a few more if it helps.
Here's another example for you!
Intel link: https://intel.ingress.com/?ll=41.565146,-93.759748&z=19&pll=41.565146,-93.759748
Title and description changes were completed on June 12th at 12:27 am CST. Pogo synced as expected, but HP:WU still has not. (Additionally, I found it interesting that the new primary photo comes up when selecting "i" for more information but the old primary photo still shows initially.)
Thanks for the examples @FunMom4Life-PGO @GearGlider-PGO @Gendgi-PGO @Xylophelia-PGO @ArabellaArdelia-PGO!
I've compiled them into a list and have brought that to our Harry Potter: Wizards Unite team to look into this and ensure that there's no issues with the location sync between Wayfarer and HPWU. I'll circle back with more info, thanks!
Thank you, @NianticCasey-ING! We really appreciate the fast feedback on this.
Thanks for looking into this and thanks for those who started reporting it along with the call out on Reddit.
My two are "Stoneridge Park Playground" and "Stoneridge Park Basketball Courts". They appeared in Ingress and synced to Pokémon Go just fine, but still not in Wizards Unite. Coordinates are roughly 39.9034169, -83.0599760. Thanks!
Here are several that have not pulled through. All only one in the cell:
https://intel.ingress.com/intel?ll=54.993408,-3.257015&z=16&pll=54.995721,-3.258854
https://intel.ingress.com/intel?ll=54.993408,-3.257015&z=16&pll=54.991432,-3.266433
https://intel.ingress.com/intel?ll=54.993408,-3.257015&z=16&pll=54.992278,-3.263323
https://intel.ingress.com/intel?ll=54.993408,-3.257015&z=16&pll=54.994421,-3.259784
https://intel.ingress.com/intel?ll=54.985057,-3.252425&z=16&pll=54.986076,-3.256986
Here are two more that should have synced but haven’t:
Hidden Fairy Door #2
33°37'56.3"N 112°07'47.0"W
Mark Eakins Memorial
33°37'57.5"N 112°07'37.9"W
They should have synced in HPWU but they haven't showed up in that game.
https://intel.ingress.com/intel?ll=14.626401,121.038806&z=16&pll=14.626936,121.036044
Hello.
I don't know if they will keep syncing single POIs or they will try to fix this global bug, but I will share some examples of my local area.
New POIs (I don't know if all will be in the game):
Ubication edit POIs (they are in HPWU but with outdated location):
Hi @NianticCasey-ING - just checking in to see if there are any updates on this. I know a few others have given new things for the list since your last post in this thread, and I've got one more to add as well - title is Lake Hills Ballfield 2. Thanks! https://intel.ingress.com/intel?pll=47.598872,-122.123608&z=19
I have the same problem in germany, don‘t know how to put in coordinates, the first submission got synched, after that nothing.
I've got more examples--are they needed? Is there anything happening with resolving this issue?
@MaxPowermon-PGO the easiest way to get coordinates for a Pokemon GO player is to
@NianticCasey-ING I too have 2 recently accepted wayspots that made it into Ingress and Pokemon GO, but not in HP:WU. Do you need more examples? I think the sync to HP:WU is just broken - no new wayspots show up in that game.
Can anyone from Niantic post an update?
Okay, here we go, I hope it works, only 2 of these portals (south-east) are synched in HPWU :(
https://intel.ingress.com/intel?ll=50.162937,8.062563&z=16
Cheers,
I assume the answer is "no update," but has the team acknowledged the issue of the Wayspot database not syncing into HP:WU? It's been another week+ and it's looking like it's being brushed under the rug.
Any comment would be encouraging, thanks!
No news here? It’s still not synched...
Any news @NianticCasey-ING ?
The issue is still here. Any updates on when it will be solved, @NianticCasey-ING ??
According to Robert on the HPWU forum, they’re aware of what’s causing the issue and working on a fix.
https://community.harrypotterwizardsunite.com/en/discussion/7360/approved-waypoints-and-edits-not-syncing-again?