Well since I basically have only had more than 1 after a challenge and overall as I plod along I would only require a small portion of that total anyway😂 - too busy reading messages here 😂
But the 1000 limit is useful to the people who are doing large numbers of reviews.
Tintino edited the post in known issues to update slightly
“Hello Explorers,
We received reports of explorers whose upgraded submissions took longer than expected to be processed. Our ambassadors provided us with examples and evidence of this behavior and escalated the incident to our team.
Following an investigation we have confirmed the issue and identified the root cause of the problem.
Certain upgraded submissions were preventing others from being reviewed, delaying the upgrade review process.
Our engineering team is working on a fix to remedy the situation, preventing other records from entering that state. But the amount of upgraded submissions had grown from this incident and still requires some time to go back to a nominal processing rate. The team has identified means to improve the speed at which those are processed.
We apologize for the inconvenience and want to thank you for your patience. We know that Upgrades are important to you and take a lot of work to earn.
We will continue to keep you posted here once the fix has been fully applied and you can expect Upgrades to behave as intended.
I have been having this same issue. Used a few upgrades before realizing that something was wrong, so I have 3 upgraded nominations stuck in voting and 1 stuck in queue. It's been about 2 weeks for all of them.
No it means they screwed up and gave themselves waayyy too many to review then accidentally gave a months worth of backed up nominations priority over new nominations, backing up cues even farther. Now they are trying to untangle the mess they made fixing their first mistake. My guess, these upgrades are just gone.
are you referring to the enormous batch that went from niantic voting back into the queue?
i had probably 5 or 6 of those bumped out, and back into regular voting. none were prioritized — decision times after entering voting were much longer than anything submitted before or after that incident.
i've upgraded submissions after they were released, and all (except the most recent) were handled with typical upgrade times.
Not sure if upgrading is fixed or what I am experiencing while reviewing today is a side effect of them trying to fix the Wayfarer Challenge bug.
I am getting quite a lot of nominations that I would usually only see if they were upgraded ones. Being from New South Wales, Australia I am now seeing a significant number of nominations from all over the country and external territories.
im still seeing my upgraded nomination stuck in voting for about two weeks. so ive been watching for updates here as to when upgrades will work again with the usual speed to a decision.
Yes I upgraded 2 within the last few days and neither have gone into voting. I have automatic upgrades turned off and usually I see a toggle that says to apply the upgrade now, but it isn't there on either one. I just hit upgrade and it gave me no other options. Could that be why mine haven't gone into voting?
I really hope this will get resolved soon for already upgraded nominations. I upgraded one about 2 weeks ago, and it is still "in queue". Normally I will get a response on upgraded nominations after a day or two. In my area non-upgraded nominations take 2-3 years to resolve, so I have to upgrade everything. I have a lot of nominations I want to upgrade, so I really don't want to have to resubmit and apply a new upgrade because of this bug...
I have two upgraded submissions in the queue. They usually go straight into voting with an upgrade then complete the same day.
Upgrades are the only incentive offered for reviewing so I hope they fix this as a priority. We have managed to draw in some new reviewers with the in-game rewards from the Spain challenge, Niantic should be doing what they can to make them stick around.
My ones that I mentioned a couple weeks ago did go through after a few days and the voting time was quick once they moved from queue. A few days is still better than a few years so I'm still applying my upgrades.
These people with hundreds of upgrades amaze me. I use every one and still have 182 in queue/voting. Im more likely to hit 1000 submissions in the queue than 1000 unused upgrades lol
@NianticAaron@NianticTintino-ING what is going on with these upgraded submissions? As you have already noted, we work hard for these upgrades. To have them stuck because of a bug really isn't fair. When can we all expect resolution?
If the upgrade buttons are not like this you don’t have an upgrade available.
You earn those by reviewing. The current challenge is a good time to do it as so many people are doing it at the same time. Each time you review a submission and it reaches agreement with the others who reviewed you get a point towards an upgrade 100 points = 1 upgrade.
For awareness, another upgraded nomination stuck in voting to add to the list.
I nominated this wayspot on 14/05/23 where it went in voting a few days later. I decided to add an upgrade to it on 28/05/23 and it is still in voting as of today (02/06/23). Normally if I upgrade a nomination I get a resolution within 24 hours at most but this one is hanging around in voting.
It is strange as I have upgraded two other nominations recently before this one which have both had a resolution within 24 hours.
And for a totally unrelated question; how come we can no longer report waypoints that need removal through the help chat? They keep referring us to https://www.pokemongolive.com/report-location. Not sure how that works when the options on there when the options for the type of waypoint are limited.
Comments
Well since I basically have only had more than 1 after a challenge and overall as I plod along I would only require a small portion of that total anyway😂 - too busy reading messages here 😂
But the 1000 limit is useful to the people who are doing large numbers of reviews.
uh oh, that limit might be too small
Well, my older upgrade finally was resolved. My room **** told me the same. Both upgrades were like 11-13 days old.
Tintino edited the post in known issues to update slightly
“Hello Explorers,
We received reports of explorers whose upgraded submissions took longer than expected to be processed. Our ambassadors provided us with examples and evidence of this behavior and escalated the incident to our team.
Following an investigation we have confirmed the issue and identified the root cause of the problem.
Certain upgraded submissions were preventing others from being reviewed, delaying the upgrade review process.
Our engineering team is working on a fix to remedy the situation, preventing other records from entering that state. But the amount of upgraded submissions had grown from this incident and still requires some time to go back to a nominal processing rate. The team has identified means to improve the speed at which those are processed.
We apologize for the inconvenience and want to thank you for your patience. We know that Upgrades are important to you and take a lot of work to earn.
We will continue to keep you posted here once the fix has been fully applied and you can expect Upgrades to behave as intended.
Post edited by NianticTintino-ING at May 23”
Currently have an upgrade still in queue. 3 days. While another non upgraded just entered voting. Anything I can do?
@PrancinPoni-PGO Hello and Welcome,
at the moment just wait whilst the team work on not only fixing the issue that has caused the problem but the ones affected.
See the quote in the post above yours for the most update news.
I have been having this same issue. Used a few upgrades before realizing that something was wrong, so I have 3 upgraded nominations stuck in voting and 1 stuck in queue. It's been about 2 weeks for all of them.
holup..
does this mean a priority upgrade class was carved out for select explorers?
No it means they screwed up and gave themselves waayyy too many to review then accidentally gave a months worth of backed up nominations priority over new nominations, backing up cues even farther. Now they are trying to untangle the mess they made fixing their first mistake. My guess, these upgrades are just gone.
What happens when I hit 1000? I am already at 17 and earning 1+ a day. I am starting to get worried I will lose upgrades.
are you referring to the enormous batch that went from niantic voting back into the queue?
i had probably 5 or 6 of those bumped out, and back into regular voting. none were prioritized — decision times after entering voting were much longer than anything submitted before or after that incident.
i've upgraded submissions after they were released, and all (except the most recent) were handled with typical upgrade times.
Not sure if upgrading is fixed or what I am experiencing while reviewing today is a side effect of them trying to fix the Wayfarer Challenge bug.
I am getting quite a lot of nominations that I would usually only see if they were upgraded ones. Being from New South Wales, Australia I am now seeing a significant number of nominations from all over the country and external territories.
im still seeing my upgraded nomination stuck in voting for about two weeks. so ive been watching for updates here as to when upgrades will work again with the usual speed to a decision.
Yes I upgraded 2 within the last few days and neither have gone into voting. I have automatic upgrades turned off and usually I see a toggle that says to apply the upgrade now, but it isn't there on either one. I just hit upgrade and it gave me no other options. Could that be why mine haven't gone into voting?
Is it the "Upgrade Next"? That is for when automatic upgrades are toggled on, like the next in queue for your upgrades.
I really hope this will get resolved soon for already upgraded nominations. I upgraded one about 2 weeks ago, and it is still "in queue". Normally I will get a response on upgraded nominations after a day or two. In my area non-upgraded nominations take 2-3 years to resolve, so I have to upgrade everything. I have a lot of nominations I want to upgrade, so I really don't want to have to resubmit and apply a new upgrade because of this bug...
Still waiting for a solution. :(
This would explain why I have two upgrades still waiting for about a week now. Fun!
A few of my upgrades resolved normally however the last 2 have been stuck in the queue for 3 days now. Frustrating
I have two upgraded submissions in the queue. They usually go straight into voting with an upgrade then complete the same day.
Upgrades are the only incentive offered for reviewing so I hope they fix this as a priority. We have managed to draw in some new reviewers with the in-game rewards from the Spain challenge, Niantic should be doing what they can to make them stick around.
My ones that I mentioned a couple weeks ago did go through after a few days and the voting time was quick once they moved from queue. A few days is still better than a few years so I'm still applying my upgrades.
These people with hundreds of upgrades amaze me. I use every one and still have 182 in queue/voting. Im more likely to hit 1000 submissions in the queue than 1000 unused upgrades lol
Kokushi Kai Judo Academy
24-20 Fair Lawn Ave, Fair Lawn, NJ 07410, USA
2023-05-12 - Nominated
2023-05-18- Upgraded
@NianticAaron @NianticTintino-ING what is going on with these upgraded submissions? As you have already noted, we work hard for these upgrades. To have them stuck because of a bug really isn't fair. When can we all expect resolution?
I have a problem with one of my PGO wayspots. It has been in the queue for more than a year.
Title: Ludwigsfelde. Plakette im Boden des zentralen Rondels ...
Nominated: 2022-04-24
Upgraded: <"next upgrade" not available>
Location: 52.314039, 13.220377
Hello and Welcome @MyAndMyself-PGO
The time for a wayspot to resolve varies greatly
If the upgrade buttons are not like this you don’t have an upgrade available.
You earn those by reviewing. The current challenge is a good time to do it as so many people are doing it at the same time. Each time you review a submission and it reaches agreement with the others who reviewed you get a point towards an upgrade 100 points = 1 upgrade.
@NianticAaron, @NianticTintino-ING, @NianticLC, @NianticAtlas, @NianticCasey-ING, @Nianthib
Can we please get an update on when this bug will be fixed? Ty!
Our team is actively working on a fix. We'll let you know once this is fixed.
For awareness, another upgraded nomination stuck in voting to add to the list.
I nominated this wayspot on 14/05/23 where it went in voting a few days later. I decided to add an upgrade to it on 28/05/23 and it is still in voting as of today (02/06/23). Normally if I upgrade a nomination I get a resolution within 24 hours at most but this one is hanging around in voting.
It is strange as I have upgraded two other nominations recently before this one which have both had a resolution within 24 hours.
Sounds good. Thank you :)
And for a totally unrelated question; how come we can no longer report waypoints that need removal through the help chat? They keep referring us to https://www.pokemongolive.com/report-location. Not sure how that works when the options on there when the options for the type of waypoint are limited.
That's the correct way of reporting Wayspotss. You can create a request and our team will assist you accordingly.