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1. Browse the known issues section or check if another user previously posted about a similar issue.
2. Upvoting posts help us understand how many players are experiencing the bug.
3. Refer to the Best Practices to learn how to write a bug report.
4. File each issue separately if you’ve encountered multiple issues.
Comments
Chiming in to add that nominations I made between the last day of May and last week did not send an email upon submission, nor upon acceptance.
I nominated three today, two sent emails, one did not.
And no, they are not in spam or promotions or any other sub folder.
Sometimes they appear in different sections, you don't get the notification but if you go to check your email it will probably be there....otherwise, it's a bug and you can only check your wayfarer to see its status
It's definitely a bug. You can see the screenshot I posted above is me searching everything in my Gmail and not finding any email from Wayfarer after May 6.
I wish @NIAPooja @NianticKN-ING or @NianticCasey-ING would take notice of this bug. It's been weeks. I just had a nomination rejected, but I have no idea what the rejection reasons are because I am not getting emails.
Hey folks,
I've been keeping an eye on this thread but it seems like it's become a more pervasive issue. I've escalated to the Wayfarer team to review and will circle back with an update once I have one.
Thanks for your patience.
Hello, I play Pokémon Go and login by Facebook, same with logging into Wayfarer but I never received emails about my POI nominations - accepted or more annoying my rejected ones.
Can anyone point me towards help in getting these emails, they are not in my spam box of the email that's linked to my Facebook either.
TIA
If you're logging in via Facebook, would I be safe to assume that your PoGo account is a Pokemon Trainer Club account? If so, the emails will be directed to the email address associated with the PTC account, not the Facebook account.
Thanks NorthSeaPoet,
Yes it's a PTC account, the email address I use there is the same as I normally use and I don't recall ever having a nomination update email of any kind.
I have never received an email regarding an acceptance or more annoyingly rejection of a nomination.
I login with Facebook/PTC, both accounts individually are registered to the same email address, I've searched all inbox folders at once & individually and I have never received any email regarding any nomination.
I have never received an email regarding an acceptance or more annoyingly rejection of a nomination.
I login with Facebook/PTC, both accounts individually are registered to the same email address, I've searched all inbox folders at once & individually and I have never received any email regarding any nomination.
Hey folks,
I've seen a few other reports of this issue come in. No update from the Wayfarer team on this but I have bubbled it back up to them.
Thanks for your patience.
Good day! I don't know if I'm the only one here who has this problem but I nominated a POI around 3 hours ago and it the game (Pokémon Go) confirmed it to be sent and it deducted to my nominations but since then i have not received an email and it does not show up on wayfarer. Can I get that nomination back? Or can someone fix the bug?thanks!
Yup same here and almost on the same timeframe like you!
Hoping somebody responds and fix the bug. I mean that is a nomination we might never get back.
Same!
Same here. Two nominations lost this way! I checked my email associated with the Google account (through which I had logged in), and apparently Niantic missed a dot in my email, resulting in a wrong email id. Then I re-logged in through my Facebook account, which had the correct email typed out under Account, in Settings. Retried nominating, and this time it worked. Got the confirmation on this email. And also showed up in Wayfarer profile afterwards. However, those two earlier nominations are apparently gone for good. Hope to get those back, if possible.
Submitted 6 Nominations, but only the last 3 have showed up confirmed by email or in Wayfarer. What is going on? Do I get my submissions back or are they going to go through? If so when? And just had a Nomination accepted a few hours ago, and confirmed in Wayfarer but not showing on Ingress or PoGo!
Same for me... I did 3 submissions and only 2 are on Wayfarer...
I noted that submissions made with Pogo go through, while those made with ingress didn't receive any confirmation email and didn't appear on wayfarer
Same issue here. I submitted 7 things via pogo, all 7 nominations were used up. I only received emails for 5 of them and only those 5 showed up in wayfarer. The two that I didn't receive emails for were not the most recent submissions, they were in the middle of the batch of 7.
Hi @NianticCasey-ING thanks for escalating the email issue, any word from the Wayfarer team about it yet?
I also experience it, submitting 5 objects but onely 3 of 5 that get emails and appears in wayfarer's nomination page
Omg i literally made a post a few minutes ago, i’m glad i wasn’t the only one! Nominated 5 things, only 2 received confirmation emails and showed up in Wayfarer. So now i’m wondering if i need to resubmit......i want those missing noms back 😢
Selbes Problem habe Ich
Likewise. Received an email for and see 1 of my nominations in my profile, but the other two have no confirmation email and do not appear in my profile, but nevertheless deducted from my available submissions.
Had the same problem today. For only 7 out of 10 nominations I received an e-mail, the other three not. They are also not visible in Wayfarer Nominations
This has nothing to do with any filters or emails landing in the wrong inbox. No email is sent and nothing appears in the queue. I had one in the queue and it disappeared whilst I was editing it. I’ve lost 2 nominations so far. Bet I won’t be getting them back.
Same issue 2 nominations faced this problem
Same here, one nomination yesterday (July 10), no mail and not listed in Wayfarer.
Submitted 3 nominations between July 10 and 11 and got confirmation emails for 2 of them. As for the one that I did not get an email for, it did not appear on Wayfarer but nonetheless consumed an available submission.
I too have received the no/email, no submission when using Pokemon Go yesterday.
I did the same submission via the scanner...got the email within 10 minutes.