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1. Browse the known issues section or check if another user previously posted about a similar issue.
2. Upvoting posts help us understand how many players are experiencing the bug.
3. Refer to the Best Practices to learn how to write a bug report.
4. File each issue separately if you’ve encountered multiple issues.
Emails not received issue has returned
Mucilaginous-PGO
Posts: 19 ✭✭
Hello, I have submitted nominations recently and since September 5th I have not received any confirmation emails when they're submitted or if a decision was made on them. I've unlinked and re-linked the primary Gmail account that was receiving the emails however all of a sudden no more emails are coming. Please assist so I can receive feedback and confirmation emails
edit: I've created a new email address and linked my Google/Facebook login method email address associated with my Pokémon account to the new email; then tested by uploading a submission, and still I'm not seeing any emails to the new email address, or even the old email address associated
Post edited by Mucilaginous-PGO on
Comments
Please reach out to our concerned team through in-app support or Wayfarer help chat to assist you accordingly. Please include the latest emails received for the Wayspot submission or edits while raising the request.
Regards,