ABUSE, NianticCasey, please Help!!!
Dear Niantic team,
I desperately need your help!
The following problem cannot have been caused by a Pokémon Go player because portals are also being processed that do not appear in Pokémon Go.
The problem: All portals in my city are edited by someone and not in a positive sense, but spreads conspiracy theories, racism and tries to bring absolutely everything into connection with the Third Reich!
There is already an uproar in the city about it. We do not tolerate such a thing here. But we can't keep an eye on the entire city and send back a new description over and over again to get this **** away, and it all takes forever and just clogs the system pointlessly.
I reported all of these editing suggestions via the abuse form, provided I received them myself, but unfortunately nothing happens and this person keeps going on and on. It harms the reputation of our city and reduces the quality of our sights. Please help us, find out who is behind it and do something about it.
The problem is not only that this person wants to connect everything with the Nazis and the Third Reich, but also that suddenly it is claimed that e.g. Work of art XY is by an artist XY - but this artist is a lie and, if he exists, is an actor or singer with a racist view.
The following things are just a few small examples. We've already got rid of a lot of rubbish, but it just doesn't end! Above all, the description of the savings institution is harsh and false!
I'm done. Please help us! @NianticCasey-ING
The following examples:
Comments
Thanks for flagging, @Brukterra-PGO! I have escalated the report to our team, we'll follow-up as we have more information to share.
Thanks alot! I really hope you can put a stop to this person!
I had already mentioned that we have already undone many changes and that this person claims the artwork Xy comes from artist xy, although this person does not exist or has a completely different role. Here are a few revised examples:
Here, for example, it said that this bench was created by "Caspar David Friedrich". But if you think along, you will quickly notice that this bank is only a few years old and that the named person died in 1840! His works of art were collected during the Nazi era. Again a connection.
Proof: https://de.wikipedia.org/wiki/Caspar_David_Friedrich#Nationalsozialismus
Apart from a gruesome grammar, this example contains the name "Gregor M. Eile" and is an allusion to the German musician "Gregor Meyle" - again a bold lie to lower the quality of this wayspot.
Proof: https://de.wikipedia.org/wiki/Gregor_Meyle
Or the following example: There is a so-called "Drake Vase" in our local park.
Proof: https://commons.wikimedia.org/wiki/Category:Drake-Vase_(Bad_Pyrmont)
This so-called "Drake Vase" comes from the artist "Friedrich Drake".
Proof: https://de.wikipedia.org/wiki/Friedrich_Drake
Now the wayspot has been renamed and it has been claimed that there are different vases and one sub-variety is called "Venga Vase". However, this is another attack on our city to lower the quality of the wayspots. It is actually an allusion to the Dutch band "Venga-Boys".
Proof: https://de.wikipedia.org/wiki/Vengaboys
I hope you can help us. It just doesn't end and clogs the system pointlessly. Find out who is behind it, please!
I have just received another processing proposal - I will also report this using the abuse form.
There it says that the "House of Art" comes from the artist "D.Y. Namik". However, one of our local ingress agents is under the name "dynam1k". Clearly an allusion!
I searched my screenshots and found another editing suggestion that we have now been able to eliminate.
An American director who is said to have designed a house facade for us. Proof: https://de.wikipedia.org/wiki/Alfred_Hitchcock
Hi again. We have reviewed the reported Wayspots and have taken action on the Wayfinders in accordance with our policies. Thank you!
Hey @NianticAndres
you made a BIG MISTAKE! You have flagged me! I tried to undo these edits! I am not the culprit! What shoud that?! I ask for your opinion! Fast! I'm scared of losing my account because of that!
If someone tries to ruin everything for us, should I just stand by and wait until the support takes action at some point?
After these changes were accepted, I made new suggestions to get the **** away. I went to the trouble of reporting this to you and collecting evidence! And am I the bad one now? I ask for your opinion! I am very disappointed!
I invested a massive amount of money in your game, successfully submitted almost 600 portals. In addition, with Pokémon Go also a good 100 more pieces. I have rated over 20,000 wayspots in Wayfarer and used my time to support you.
Almost every one of my posts in this forum was used to uncover abuse and to report fakes.
Don't you see that?
Why am I the bad guy now that I've tried to expose, prove, and reverse this abuse?
Can the warning be reversed? I am innocent, I tried to help!
I've just started evaluating again. What do I get? Immediately again a processing suggestion that is abuse!
Did you just warn me?!
The guy just keeps going!
I've had enough! Why don't you take action against the people who cause harm and punish those who try to help?
@NianticAndres @NianticCasey-ING
To the previous post: I also report this as abuse. Albrecht Dürer has nothing to do with this mural!
https://de.wikipedia.org/wiki/Albrecht_D%C3%BCrer
Incidentally, yesterday I received another proposal of this kind. But for some reason this was not published in the forum. The singer Mark Forster has nothing to do with this work of art in our city!
https://de.wikipedia.org/wiki/Mark_Forster
Whatever you did ... you didn't stop abusing that person! You punished an innocent, helpful person and that was all. The abusive changes were not undone by you either!
And another one ... this time related to Asterix and Obelix. They think that's funny.
Why aren't you doing anything about it? Remove these suggestions from the system and restore the old descriptions!
@NianticAaron-PGO @NianticAndres @NianticAustin-ING @NianticCasey-ING @NianticEG This is unacceptable and deeply hurting and intolerate, especially for us Germans since our collective dark past is linked to this, and you clearly didn't read a single word @Brukterra-PGO was writing here despite using more than understable English
Thank you for nothing, Nia. My big post ended up in you scrappy forum filter....
Thank you. I feel ignored and badly misunderstood.
In the meantime I have contacted the support with the request to check the facts again and to reverse my warning. Unfortunately the supervisor was probably unable to understand what I wanted from him. They wrote to me that, as long as I stick to the rules in the future, I have nothing to fear. But you don't understand that I didn't break the rules at all and only tried to help. I am deeply disappointed.
New changes have already been accepted as I've seen. But I won't do anything about it, because in the end I will be punished. It always hits the wrong ones!
Unfortunately, the changes that had already been accepted were not undone and the new edits were not removed from the system. Nothing was done about the problem. Only one warning was sent that hit the wrong one. I am expecting an apology for the false warning. And hope that the matter will be re-examined and the culprit who is really responsible will be punished.
If not, I will never help to keep the database clean again, because if the support reacts like that, then I cut myself into my own flesh, in the end I might be banned because I tried to help. I've had enough.
Hi there,
I took a look into this situation and it appears that the warning received was unrelated to this report. Unfortunately, I can't provide specifics in this forum but reaching out to the support team for more details is the best way to appeal this decision.
Worst excuse ever. This was simply incompetence.
P.S.: Free my previous comment.
I really dont think, that a player adding 600 portals to the game, actively reporting fakes in this forum and trying to stop some idiots from destroying the game should get a warning? If this is the case, I am wondering why I didnt got a warning yet.
PS: This wayfarer helped me with a lot of information and pictures on my reports, for example this one: https://community.wayfarer.nianticlabs.com/discussion/8286/for-the-abuse-team-a-lot-of-submissions-with-the-same-picture-frame#latest
Like you can see, his reports have a high quality and most likely get accepted:
The quality of his submissions also is given. I saw a lot of his submissions in the game, all with a lot of research and with a high overall quality. I dont think, warning the wayfindes, who are trying to better the game should get a warning. Otherwise its not worthy reporting fakes or like in this discussion, forbidden edits (which are obviously just to destroy the game).
@NianticCasey-ING @NianticAaron-PGO
I heard, that it shall be motivational and constructive to start conversation with positive aspects. So thank you for letting us know, what the mysterious "We [...] have taken action on the Wayfinders in accordance with our policies" can mean - answer here thanks to hitting the wrong person: Strike. As far as I know this was never clarified, whether something is done, and if yes, what.
So now to the negative aspect .... or let's say it in a more motivational way: the points to improve.
Your performance in this thread is totally underwhelming. I admit, that the initial post is not totally DAU-safe, but with a little bit of effort it should have been easy to do the right staff actions. The most parts of the world and the wayfinders there have to deal with submissions in languages, that aren't worded in their mothertongue. So most reviewers are able to use the translate tool of their highest personal trust. Why do staff actions lack this simple actions?
The initial post claimed, that in the town Neustrelitz lots of wayspots were editted to bring n4zi terms in the descriptions, and all of them mention the Third Reich (aka the n4zi era, German translation of this wording: Drittes Reich or 3. Reich).
So here a list what you should have done:
It would be no shame to ask for further explanation, when there are problems in understanding and you aren't able to do your job. The reviewerbase is aware of the language barrier and would be willing to help. Instead of asking questions, when needed, you are only answering to appeal threads with your copy/paste texts .... appeal denied, appeal accepted .... we do(nt) take actions ....
So striking the person spotting this problem is so dumb .... it's totally ridiculous how this could happen. You give a strike to a person and only minutes after that you tagg that person in this thread with "Thanks for flagging". Short term memory of a goldfish?
Hello @NianticCasey-ING ,
it is nice that you finally became aware of this thread. I was hoping that you would be able to help, because as already mentioned, I have already contacted the support, but they are not able to understand what I want from them.
Well, I have to disagree with your statement that the warning is not related to this thread, because the e-mail with the warning came exactly at the same time as @NianticAndres wrote that the matter had been checked and the wayfarers involved were punished .
I am aware that you don't go into detail so that scammers don't stand a chance, but in this case it just hit the wrong person.
But regardless: I still ask you for the following:
Check the facts again, find out who wants to connect everything with the Third Reich and also who claims that all these actors and singers are related to our works of art - see my new examples yesterday.
If you have found out who is behind it, then punish this person - and please finally restore the old correct descriptions - and remove the ongoing edits of the perpetrator from the system.
My community is so unsettled after my warning that nobody dares to send a new edit into the system to restore the original state, because they are afraid of being warned as well. That can't be the point, can it? Do we really have to live with it now?
As for the last sentence, that's the point that annoys me so much. I tried to create new edits to restore the quality and have collected evidence on the side.
Then I reported it and got a positive answer that something had been done and warned me for it at the same time ?!
I don't know what they checked, but I personally suspect that anyone who had an open proposal for editing in connection with one of the affected wayspots was punished, even if it was only meant well.
What annoys me even more: That the already successful adaptations of the real culprit were not undone and that we have to continue reading the **** about the artists and our dark past in the descriptions of the wayspots. Unfortunately, such editing suggestions still haunt Wayfarer. I will continue to report the **** in the hope that Niantic will do something about it.
However, I will no longer edit portals. It hits me again later, it doesn't have to be.
Ok so the person who is trying to help the community and improve the system is getting a strike for no reason nice work NIA :)
Wouldn't surpice me if they warned the person who's name is on the portals (the founder), thinking he did add those *** descriptions instead of the editor who did all of this ***.
I think this topic needs to be pushed back to the top of the list ....
Correct me if I'm wrong.
Words cannot express my disappointment
You summarized that correctly. Unfortunately this corresponds to my current situation. I am utterly disappointed.
As far as the second point is concerned, I can say that after my warning I continued to receive such suggestions for evaluation, but during my random checks I could not find any of these suggested descriptions for any of the wayspots.
Which allows the following options: These suggestions are still in the system, have not yet been finally processed, the suggestions have been rejected or Niantic has taken action after all.
In any case, I hope that the person who is responsible for this will finally stop doing it.
Nevertheless, I hope that Niantic will apologize to me and that my warning will be reversed, I do not find this handling justified.
I saw this a week ago, and saw a fast response from the niantic team. I assumed the issue would have been resolved by now.
But No!
I see this today, and find out that the INNOCENT party that made Niantic aware of this is now being targeted, and has received a warning from Niantic. Disgusting.
I hope Niantic apologise and finally sort out this problem.
Keep us updated Brukterra, I hope the person responsible gets banned instead.
@NianticAndres @NianticCasey-ING time for apologizing ;)
Hi folks,
To start, I completely understand the sensitivity around this situation and want to reassure you that we are investigating and handling this situation with the care and attention to detail that it deserves.
I also want to again dispel the misconception that the OP @Brukterra-PGO received a warning because they submitted this report or any abuse reports via the form. That is 100% incorrect and it is misleading and potentially dangerous to be distributing this idea as it discourages other users from reporting abuse when they see it for fear of also receiving a warning. I honestly am very disappointed that this narrative is being spread around, calling both my personal integrity and the integrity of the Wayfarer program into question and attempting to take advantage of this situation to overturn the correct warning related to actual violations of our policy.
With all that in mind, I have re-escalated these Wayspots for our team to review the edits and take the appropriate action on the edits and the violators. If someone is able to provide either links to Intel Map or the lat/long for these locations, that would greatly aid in expediting the re-review of these Wayspots.
Good evening @NianticCasey-ING,
First of all, thank you very much for speaking up again!
So that there is no misunderstanding: I did not claim that I was warned for exposing this abuse.!
I cannot say what I was warned for, because unfortunately I do not receive any information about that.
But since my warning came at the exact same time as the statement from @NianticEG, I at least assume that there is a connection.
I suspect that everyone who had an open suggestion for editing one of the affected wayspots was warned - if this is not the case, please tell me.
@NianticCasey-ING: I will cooperate and provide the Intel links and coordinates.
If I actually violated your guidelines, it was unconsciously, then I am sorry and I bow to your decision.
But if it turns out that it was wrong, then I ask you to reverse the warning.
Please read the following sentence carefully:
What is particularly important to me now that I have agreed to cooperate: If warnings are sent again during your check, please do not warn me again - especially not for the same matter. I don't want to receive a second warning. Ingress means a lot to me. As I said before, I spend my free time submitting new legitimate portals and rating them in Wayfarer. Losing that would tear my heart apart. I beg you.