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1. Browse the known issues section or check if another user previously posted about a similar issue.
2. Upvoting posts help us understand how many players are experiencing the bug.
3. Refer to the Best Practices to learn how to write a bug report.
4. File each issue separately if you’ve encountered multiple issues.
Upgrade cannot be used.

in Report a Bug
I habe been awarded an upgrade but it doesn’t seem to be working.
Comments
Did you used a stored upgrade on a newly submitted nomination? This sometimes take a while untli the upgrade gets used.
No, I recieved the upgrade today. When I am trying to upgrade a nomination it doesn’t happen and instead goes back to the list . When i click on the nomination again the upgrade button is still there.
The nomination that are appearing now cannot be upgraded. Is anyone else facing similar problems. ???
If you did not preselect a nomination to upgrade before you receive it, the upgrade will be applied to a random nomination in queue or in voting.
That didn’t happened either. None of my in queue/voting didn’t get any upgrade.
Its still available.
Do you have an open submission? If yes, wait 24 hours and it should be alright
Ok
Even after 24 hours its not working.
Have you tried logging in on a different device like a computer or something to see if that works?
nope its still not working.
I tried it on laptop. Its not working. I want an explanation from Niantic about why this is happening???
https://community.wayfarer.nianticlabs.com/discussion/12810/an-update-on-wayspots-in-india#latest
Propably because of this