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1. Browse the known issues section or check if another user previously posted about a similar issue.
2. Upvoting posts help us understand how many players are experiencing the bug.
3. Refer to the Best Practices to learn how to write a bug report.
4. File each issue separately if you’ve encountered multiple issues.
Unable to change Bonus Location after a year
Katerien-ING
Posts: 14 ✭✭
in Report a Bug
My bonus location lockout ended today at 3.05pm, 4 hours ago. I want to change the location to help another community out however I get the message "This location cannot be changed at this time." despite the bonus location being eligible to be changed.
I've searched the forums and can't see anyone having a similar problem. Any ideas please? Thanks!
Comments
Thanks for flagging, I'm looking into why this could have occurred to make sure it's not a larger issue.
In the meantime, I have confirmed that your Bonus location has been reset by our team, so you should be able to update your Bonus location now.
Também não consigo alterar minha cidade bônus depois de mais de 1 ano passado
Mesmo tendo definido uma cidade Natal também sou direcionado sempre para locais muito distantes para avaliação