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1. Browse the known issues section or check if another user previously posted about a similar issue.
2. Upvoting posts help us understand how many players are experiencing the bug.
3. Refer to the Best Practices to learn how to write a bug report.
4. File each issue separately if you’ve encountered multiple issues.
Comments
It seems like the problem was kind of fixed but now, it started again
@NianticCasey-ING Do I have to submit that again or can you add that? It was accepted.
had the same problem with photo accepted "Jan 31, 2021, 11:15 AM (4 days ago)" still not live - ymca main pool 35.777931,-78.834421
Portal name: Saint George
Place: 49.45213, 8.37161
Ludwigshafen am Rhein
Germany
Even after several hours, this image is still not visible in Ingress. Why
Hey folks! We are still working on a fix for the issue that is causing approved images to not appear in our games. We will follow-up as soon as we have more information to share. We appreciate your patience while we try to resolve this issue, thanks!
Hey all,
same over here.
After a week of waiting, which is absolutely okay, I received an E-Mail yesterday that the review process is finished.
However, after 24h there's no pic over here. Pls find attached Screenshots fyi.
Accepted Jan 31
Still not live Feb 9
Portal link: https://intel.ingress.com/?pll=35.777931,-78.834421
Will photos we had contributed over the last few weeks automatically sync later? I have several I deleted from my phone after submitting and ones in areas I won't be back at any time soon to interact with.
@NianticCasey-ING?
Happened again with the latest approved photo.
This ugly problem continues. Isubmitted three photos for a single portal, all three accepted and none of the three were posted on the portal. This problem continues to persist and affects not just one portal but many of them.
Submitted another photo since the other approved one never showed up for the same wayspot, but this one isn't available either.
https://intel.ingress.com/?pll=35.777742,-78.834373
Including a link to the portal in case it is something specific about the portal causing the issue.
My pictures are not even getting reviewed, I am waiting way longer than normally and still no answer xD
I had this same problem.
This photo was accepted however the photo is not showing on the key.
Any word on a fix @NianticCasey-ING
I'm with the same problem. A few days ago I sent several additional photos of the portal in a town near my town. The additional photos have been accepted, but several days later they have not appeared in the game.
Please try to fix this bug, thank you!
@NianticCasey-ING Can we PLEASE get an update on this annoying bug? Photo edits have been broken for months and yet we are still reviewing them... and for what? For them to not even show up? What's even the point of submitting and/or reviewing them
The wayfarer community deserves an update👆️
Short summary:
-added pictures are not added to ING
-new submitted pictures are not getting reviewed/there is no response on the submissions
-both issues had been fixed for a short period of time, but they are both active again
-Question: Will accepted pictures get synced with the game or do we need to submit them again?
I don't think I agree with your "new submitted pictures are not getting reviewed/there is no response on the submissions."
I reviewed several photos during February. I can't speak to the last few weeks, but can definitely for last month, which is still during this error.
I also had several photos approved just Feb 28 that I had submitted Feb 21.
ok, maybe it's also depending on the region you submit. I am waiting for almost a month now and have heard about others waiting even longer.
Same issue here - of my last 40 or so images *that have been approved*, none of them have appeared in game. it used to be that resubmitting an image a second time would do the trick, but that's not working any more
Of course, just wanted to provide extra info.
Even in my own region, some of my photo contributions get reviewed by others and some (seemingly) still by Niantic. I may still have some contributions unresolved - it's harder to track than regular nominations.
@NianticCasey-ING I'm still waiting for the database update early this year.
@NianticGiffard Why does it take so long to fix a bug that has existed since at least October 2020?
Hello.
One of my photos was reviewed on January 24th. It appeared in the game.
The photo reviewed on January 26 did not appear in the game.
I read on the forum that you are in the process of solving a problem. But already on February 10, and the problem persists.
Photo requests keep coming to Wayfarer. I review it. But what happens to them then? Are the missing photos saved somewhere? Or will we have to photograph objects again?
Now March. I recently sent some photos to Wayfarer. Let's see what happens.
Hello. The same problem persists today.
I have several accepted photos that do not appear as a waypoint image.
In recent weeks no photograph appears!
@NianticCasey-ING
Can we get a fix here? We would like to improve your portal network with better quality photos at no cost to you but cannot when our photos don't show up.
A portal photo that I submitted three days ago was approved but hasn’t shown up in the game.
I've been experiencing the same bug with at least FIVE portals in my area, all submitted via Pokémon Go between January and mid-February, and all approved (I received the email notifications). I just got a sixth photo approved just now but I'll have to see if it is available in the game(s).
What's the advice here? If this latter one works, should I try to resubmit the other photos? Unfortunately, they're all portals with VERY bad photos, so I'd really like to improve them.
RIP photos
Ive had the exact same problem. Im trying to improve the photos in my town (we have a Post Office where the photo was TAKEN FROM A CAR, you can see the dash in the bottom of the photo, I submitted a photo for that as well as 3 or 4 others. They all got accepted recently. And none of them appear in Go.
https://community.wayfarer.nianticlabs.com/discussion/9079/photo-bug-accepted-but-not-in-the-game#latest
Big discussion here
Lmao this has been going on since December??? Big oof