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1. Browse the known issues section or check if another user previously posted about a similar issue.
2. Upvoting posts help us understand how many players are experiencing the bug.
3. Refer to the Best Practices to learn how to write a bug report.
4. File each issue separately if you’ve encountered multiple issues.
Comments
It was fixed for a while. But it returned.
Honestly at this point, with their track record, unsurprising.
@NianticCasey-ING Still waiting ..... hopefully my dozens of photo submissions haven't disappeared completely 😭
Hi! Last week i has TWO additional photos accepted not none of both are shown in Ingress. This is very frustrating.
latest official update fyi, since it's getting buried
Can't they at least do a manual photo sync while they work on the daily sync?
This issue still persists, I just got one of the image approved but it’s not in the list of pics.
This Is one of the many I have, some are even outside the range to upload so I can’t even resubmit it.
Hi folks,
I know that this issue is both longtime ongoing and also overdue for an update. I have chatted with the Wayfarer team and it looks like the issue is actually in the interaction between Wayfarer and Ingress on the Ingress side. We have actually uncovered a separate issue related to images in Ingress and have resolved that as a first step towards the resolution of this issue.
We are still working in collaboration with the Ingress team to resolve the issues related to photos not syncing successfully and I'll provide an update as soon as I have more information. Thanks for your patience.
Any update on the question that's been presented multiple times in here?
Will photos approved but not live be able to sync retroactively? If not, why is the platform still accepting photo contributions and why are we still reviewing them?
The bug has existed for half a year now. It can't be that difficult to finally fix it. Please don't let us wait that long. The bug is really annoying!
Hi, I've got several photos accepted, but they are not appearing/syncing in the PoI
I've attached them here
Just to make sure, once the issue is resolved, there wont be a need to update the pictures again right ? Because many of the ones i submitted are outside radius of resubmission.
A photo request finally got approved after like 2 months. The time it normally takes is also way longer...
https://community.wayfarer.nianticlabs.com/discussion/9079/photo-bug-accepted-but-not-in-the-game#latest
Big discussion here
Will photos previously accepted be synced once the fix is completed? A lot of us have updated photos for locations not near where we live and it would be very difficult to go back and update these photos again.
It also took me a while to understand that, but the photos have all been accepted and are in the database. They are currently not synchronized to Ingress due to a bug. As soon as the bug is fixed, all photos will inevitably appear.
I have the exact same problem with two pictures I've updated. Got a confirmation email that they got accepted few days ago and they're still not visible in Ingress.
Not to mention that few months ago pictures were getting accepted in max. 2 days and now you have to wait for literally freaking weeks... That is ridiculous.
Aaaaand it keeps coming! I hope the fix will allow "old new photos" to be shown
@NianticCasey-ING
We have a Waypoint in Ingress with zero photos preventing it from loading to other Niantic Games. We have attempted to add a photo but due to this syncing problem the photo will not load. This problem is literally affecting waypoints from Syncing to games because we can't add photos. This has been escalated for months now.
Actually this isn't just a bug between Ingress and Wayfarer, I just got the same bug with a photo submitted through PoGo:
Submitted through PoGo 8 days ago, accepted 3 days ago, not showing in game. Got someone with Ingress to check as well, not showing there either.
Unless... In Nia's attempt to fix it, they broke the PoGo side of it as well. 🤷
Nothing yet...
Disappointed, but not surprised
Hello guys,
I'm a Pokèmon Go player and I have similar problems with 2 Pokèstop. Below I put some screenshot for example, but pictures not in game are more. Is it possibile doing something @NianticCasey-ING? I stopped 2 weeks ago making photos, because it's useless with this bug kind.
Thank you,
TifoneBlu PoGo player
I have the same problem too.
Two days ago I’ve received the email about the acceptance of two new photos for a PokéStop. And they are still not visible.
Will this problem be ever solved?
Just submitted two new photos last week. Both got approved. Neither in game. Not sure if this is going to be fixed soon but certainly gives me pause about submitting more photos until I know this is fixed. What’s the point?
@NianticCasey-ING @NIACHAOSMONKEY-ING @NianticAaron
From what I understand new approved photos, like other approved waypoint edits, are first synced across to Ingress. They are then carried across to PoGo via the usual daily sync.
As NianticCasey has mentioned that first sync between Wayfarer and Ingress is where the problem is. So until that is fixed you won't see the new photos in PoGo either.
I'm having the same problem here.
I have submitted 6 photos through both Ingress and Pokemon Go, but none of the photos have been added to the portals despite being approved.
They have all been submitted within the last two months.
When can we expect this to be fixed?
Thank you!
@NianticCasey-ING
I recently had a nomination marked as a duplicate and the photo was added to the portal - this was a legacy portal that didn’t have a photo previously, so that’s why you’re only seeing one portal photo in the screenshot.
Hello
I have 14 photos that have been accepted but are not appearing in either Ingress or Pokémon Go. The photos were submitted using Ingress.
Will these photos eventually be uploaded into the games?