Welcome to the Bug Reporting page! Please refer to these tips when submitting new bug reports:
1. Browse the known issues section or check if another user previously posted about a similar issue.
2. Upvoting posts help us understand how many players are experiencing the bug.
3. Refer to the Best Practices to learn how to write a bug report.
4. File each issue separately if you’ve encountered multiple issues.
1. Browse the known issues section or check if another user previously posted about a similar issue.
2. Upvoting posts help us understand how many players are experiencing the bug.
3. Refer to the Best Practices to learn how to write a bug report.
4. File each issue separately if you’ve encountered multiple issues.
My wayfarer account has been resetted to 0
Murakami86-ING
Posts: 25 ✭✭
in Report a Bug
Hello niantic.
Something happened and yesterday when I tried to login to my wayfarer account it prompted me to make the test again. I passed successfully and all stats are 0. Can you please restore it?
Thanks in advance,
Murakami86
Tagged:
Comments
Hi there, @Murakami86-ING! Could you please reach out to our Ingress in-app support? One of our representatives will look into your case.
Ok thanks for the answer. Its something that can be fixed right?
Yes, as they said you have to reach to in game support for help.
5 days have been passed. Still waiting for an answer in in game support
I’m waiting for a solution since last year in July. I think they didn’t take my problem seriously, but since a few days more and more people are affected
Oh i understand. I lost all stats ok
Did they solve the problem, @Murakami86-ING
Here the same problem, a few days ago. Had to do the test again... well... ok.. and I passed. Started reviewing and noticed everything was back to '0'. :-(
. I 've just send a message to Ingress support.