Who sees what reviewers write in the comments?

I do wonder who reads what people write in the comments. Do Niantic employees read them. Does it ever get back to the submitter to help understand what they did wrong? Like for example, when someone gets an email and the reason for rejection is "other rejection criteria," how are they supposed to know what criteria they didn't follow? Just my thoughts. These are questions, I'm not trying to sound like it is a horrible system. Just something that I currently don't know the answer to.

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